Tonya Nguyen

schoolUniversity of Californiabar_chart#1498 Global Rank

Total Papers

HCI Rank

#1498

Research Areas

Years Active

Recent Publications

"It Actually Doesn’t Feel Very Mutual:" How Technology Impacts the Values of Mutual Aid Groups in Practice

Social movement organizations, such as mutual aid groups, rely on technology to increase their influence, meet immediate needs, and address systemic inequalities. In this paper, we examine the role of technology in moments of crisis and the tensions mutual aid groups face when relying on tools designed with values tha…

CSCW '241st AuthorSession 1g: Contextualizing Fairness in AI

Definitions of Fairness Differ Across Socioeconomic Groups & Shape Perceptions of Algorithmic Decisions

How algorithmic decisions are perceived by those subject to the decisions is of central importance in a world where they are increasingly utilized. Focusing on San Francisco's decade-long policy of algorithmic school assignments, we draw on procedural and distributive justice theory to investigate parents' fairness pe…

CHI '232nd AuthorAI-Assisted Decision-Making & Automation +2

Expressiveness, Cost, and Collectivism: How the Design of Preference Languages Shapes Participation in Algorithmic Decision-Making

Emerging methods for participatory algorithm design have proposed collecting and aggregating individual stakeholders’ preferences to create algorithmic systems that account for those stakeholders’ values. Drawing on two years of research across two public school districts in the United States, we study how families an…

CSCW '222nd AuthorParenting and Families; Parenting and Families

Not Another School Resource Map: Meeting Underserved Families' Information Needs Requires Trusting Relationships and Personalized Care

Public school districts across the United States have implemented school choice systems that have the potential to improve underserved students' access to educational opportunities. However, research has shown that learning about and applying for schools can be extremely time-consuming and expensive, making it difficu…

CHI '212nd AuthorAI Ethics, Fairness & Accountability +2

Modeling Assumptions Clash with the Real World: Transparency, Equity, and Community Challenges for Student Assignment Algorithms

Across the United States, a growing number of school districts are turning to matching algorithms to assign students to public schools. The designers of these algorithms aimed to promote values such as transparency, equity, and community in the process. However, school districts have encountered practical challenges i…

CHI '21CorrespondingPrivacy by Design & User Control +2

Timelines: A World-Building Activity for Values Advocacy

This paper presents Timelines, a design activity to assist values advocates: people who help others recognize values and ethical concerns as relevant to technical practice. Rather than integrate seamlessly into existing design processes, Timelines aims to create a space for critical reflection and contestation among e…

CSCW '205th+ AuthorTeams, Groups, and Creativity

Parallel Worlds: Repeated Initializations of the Same Team To Improve Team Viability

A team's early interactions are influential: small behaviors cascade, driving the team either toward successful collaboration or toward fracture. Would a team be more viable if it could undo initial interactional missteps and try again? We introduce a technique that supports online and remote teams in creating multipl…

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