Mairieli Wessel

schoolUniversity of Sao Paulobar_chart#5435 Global Rank

Total Papers

HCI Rank

#5435

Research Areas

Years Active

Recent Publications

Unveiling Practices of Customer Service Content Curators of Conversational Agents

Conversational interfaces require two types of curation: \textit{data curation} by data science workers and \textit{content curation} by domain experts. Recent years have seen the possibilities for content curators to instruct conversational machines in the customer service domain (i.e., Machine Teaching). The acti…

CSCW '211st AuthorHuman-AI Collaboration

Don't Disturb Me: Challenges of Interacting with Software Bots on Open Source Software Projects

Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused by bots in pull request interactions by interviewing 21 practitioners, includi…

CSCW '181st AuthorBots and Online Communities

The Power of Bots: Understanding Bots in OSS Projects

Leveraging the pull request model of social coding platforms, Open Source Software (OSS) integrators review developers' contributions, checking aspects like license, code quality, and testability. Some projects use bots to automate predefined, sometimes repetitive tasks, thereby assisting integrators' and contributors…

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