Asbjørn Følstad

schoolSINTEFbar_chart#4330 Global Rank

Total Papers

HCI Rank

#4330

Research Areas

Years Active

Recent Publications

The User Experience of ChatGPT: Findings From a Questionnaire Study of Early Users

The launch of ChatGPT has attracted significant attention and showcased the potentially game-changing capabilities of conversational AI. These capabilities, and lack of user research, highlight the need to investigate how users experience interactions with conversational AIs like ChatGPT. Therefore, we conducted a que…

CHI '21CorrespondingHonorable MentionConversational Chatbots +2

When the Social Becomes Non-Human: A Study of Young People’s Perception of Social Support in Chatbots

Although social support is important for health and well-being, many young people are hesitant to reach out for support. The emerging uptake of chatbots for social and emotional purposes entails opportunities and concerns regarding non-human agents as sources of social support. To explore this, we invited 16 participa…

CHI '181st AuthorConversational Chatbots +1

SIG: Chatbots for Social Good

Chatbots are emerging as an increasingly important area for the HCI community, as they provide a novel means for users to interact with service providers. Due to their conversational character, chatbots are potentially effective tools for engaging with customers, and are often developed with commercial interests at th…

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