Kim Kristoffer Dysthe

When the Social Becomes Non-Human: A Study of Young People’s Perception of Social Support in Chatbots

Although social support is important for health and well-being, many young people are hesitant to reach out for support. The emerging uptake of chatbots for social and emotional purposes entails opportunities and concerns regarding non-human agents as sources of social support. To explore this, we invited 16 participa…