Ingrid Pettersson

Ingrid Pettersson is an expert with a strong background in the field of User Experience (UX) research. She is currently a Senior User Research Manager at Spotify, responsible for leveraging data and insights to optimize product experiences for hundreds of millions of users worldwide. Previously, she worked as a researcher for Volvo Car Group, focusing on human-vehicle interaction design for autonomous cars, user experience evaluation, and exploring next-generation in-vehicle information systems. She holds an industrial PhD from Chalmers University of Technology, with research dedicated to understanding users' needs and behaviors in everyday life. She is an esteemed scholar in the field and has published extensively at leading academic conferences.

• [Current] | Spotify | Senior User Research Manager
  • Responsible for user research at Spotify, designing and creating product experiences for over 100 million active users by leveraging data and insights.
• [Previous] | Volvo Car Group | User Experience Researcher
  • Worked as a researcher at Volvo Car Group, focusing on autonomous driving, human-vehicle interaction design, and user experience evaluation for in-vehicle information systems. Her industrial PhD research, conducted in collaboration with Chalmers University of Technology and Volvo Cars, deeply explored users' needs and behaviors in their daily lives.

• [Previous] | Chalmers University of Technology | PhD
  • Human-Computer Interaction, User Experience Design, Autonomous Driving (Industrial PhD research in collaboration with Volvo Car Group)