Juan F. Maestre

schoolSwansea Universitybar_chart#1166 Global Rank

Total Papers

HCI Rank

#1166

Research Areas

Years Active

Recent Publications

“I Want My Chart to Be Just for Me”: Community-Engaged Design to Support Outpatient Healthcare for Resettled Communities

Individuals resettled in a new environment often face challenges in accessing adequate healthcare services, particularly within the complex processes of outpatient clinic care. Cultural differences, language barriers, and low socioeconomic status contribute to these difficulties. While previous studies have identified…

CHI '254th AuthorMental Health Apps & Online Support Communities +2

Designing Health Technologies for Immigrant Communities: Exploring Healthcare Providers’ Communication Strategies with Patients

Patient-provider communication is an important aspect of successful healthcare, as it can directly lead to positive health outcomes. Previous studies examined factors that facilitate communication between healthcare providers and patients in socially marginalized communities, especially developing countries, and appli…

CHI '242nd AuthorMental Health Apps & Online Support Communities +2

Seeking in Cycles: How Users Leverage Personal Information Ecosystems to Find Mental Health Information

Information is crucial to how people understand their mental health and well-being, and many turn to online sources found through search engines and social media. We present an interview study (n = 17) of participants who use online platforms to seek information about their mental illnesses. Participants use their per…

CHI '231st AuthorEmpowerment of Marginalized Groups +1

"It’s like With the Pregnancy Tests": Co-design of Speculative Technology for Public HIV-related Stigma and its Implications for Social Media

Public stigma on the Human Immunodeficiency Virus (HIV) affects the physical and psychological wellbeing of those living with the condition in a severe way. There is work around the design of technology for medication adherence and HIV treatment. Yet, there is still a lack of empirical research that investigates how p…

CHI '222nd AuthorTeleoperated Driving +2

Trust, Reciprocity, and the Role of Timebanks as Intermediaries: Design Implications for Addressing Healthcare Transportation Barriers

Millions of Americans forego medical care due to a lack of non-emergency transportation, particularly minorities, older adults, and those who have disabilities or chronic conditions. Our study investigates the potential for using timebanks---community-based voluntary services that encourage exchanges of services for `…

CHI '211st AuthorPublic Transit & Trip Planning +2

Examining Mobility Among People Living with HIV in Rural Areas

The rise of ridesharing platforms has transformed traditional transportation, making it more accessible for getting to work and accessing grocery stores and healthcare providers, which are essential to physical and mental well-being. However, such technologies are not available everywhere. Additionally, there is a sca…

CSCW '201st AuthorHealth, Caregiving, and Chatbots

Not Another Medication Adherence App: Critical Reflections on Addressing Public HIV-related Stigma Through Design

People living with HIV experience a high level of stigma in our society. Public HIV-related stigma often leads to anxiety and depression and hinders access to social support and proper medical care. Technologies for HIV, however, have been mainly designed for treatment management and medication adherence rather than f…

CHI '204th AuthorHonorable MentionPrivacy by Design & User Control +1

Evaluating 'Prefer not to say' Around Sensitive Disclosures

As people's offline and online lives become increasingly entwined, the sensitivity of personal information disclosed online is increasing. Disclosures often occur through structured disclosure fields (e.g., drop-down lists). Prior research suggests these fields may limit privacy, with non-disclosing users being presum…

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