Alice Xiaodi Tang

schoolCarnegie Mellon Universitybar_chart#3562 Global Rank

Total Papers

HCI Rank

#3562

Research Areas

Years Active

Recent Publications

Punctuated and Prolonged: A Workers’ Inquiry into Infrastructural Failures in Bus Transit

In North America, bus operators are essential but undervalued public servants — the “human infrastructure” of public transit. For decades, the working conditions they face have garnered too little attention or public concern. This is changing. Hazardous working conditions have disrupted transit services, and drivers t…

DIS '251st AuthorHead-Up Display (HUD) & Advanced Driver Assistance Systems (ADAS) +2

At the Breaking Point: How Bus Operators Cope with Transit Technology Failures and What That Can Tell Us About the Integration of Future Innovations

This paper examines the cascading effects of technical failures in transit, focusing on the challenges faced by bus operators when communication, passenger-facing, and mechanical technologies fail. Through a diary study, we gather operator accounts of critical tools like radios, mobile data terminals (MDTs), payment s…

IUI '254th AuthorHuman-LLM Collaboration +1

NoTeeline: Supporting Real-Time, Personalized Notetaking with LLM-Enhanced Micronotes

Taking notes quickly while effectively capturing key information can be challenging, especially when watching videos that present simultaneous visual and auditory streams. Manually taken notes often miss crucial details due to the fast-paced nature of the content, while automatically generated notes fail to incorporat…

CHI '243rd AuthorActivism & Political Participation +2

“The bus is nothing without us”: Making Visible the Labor of Bus Operators amid the Ongoing Push Towards Transit Automation

This paper describes how the complexity of circumstances bus operators manage presents unique challenges to the feasibility of high-level automation in public transit. Avoiding an overly rationalized view of bus operators' labor is critical to ensure the introduction of automation technologies does not compromise publ…

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