Hunter Akridge

schoolCarnegie Mellon Universitybar_chart#5196 Global Rank

Total Papers

HCI Rank

#5196

Research Areas

Years Active

Recent Publications

Punctuated and Prolonged: A Workers’ Inquiry into Infrastructural Failures in Bus Transit

In North America, bus operators are essential but undervalued public servants — the “human infrastructure” of public transit. For decades, the working conditions they face have garnered too little attention or public concern. This is changing. Hazardous working conditions have disrupted transit services, and drivers t…

DIS '252nd AuthorHead-Up Display (HUD) & Advanced Driver Assistance Systems (ADAS) +2

At the Breaking Point: How Bus Operators Cope with Transit Technology Failures and What That Can Tell Us About the Integration of Future Innovations

This paper examines the cascading effects of technical failures in transit, focusing on the challenges faced by bus operators when communication, passenger-facing, and mechanical technologies fail. Through a diary study, we gather operator accounts of critical tools like radios, mobile data terminals (MDTs), payment s…

CHI '241st AuthorActivism & Political Participation +2

“The bus is nothing without us”: Making Visible the Labor of Bus Operators amid the Ongoing Push Towards Transit Automation

This paper describes how the complexity of circumstances bus operators manage presents unique challenges to the feasibility of high-level automation in public transit. Avoiding an overly rationalized view of bus operators' labor is critical to ensure the introduction of automation technologies does not compromise publ…

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