Nev Jones

schoolUniversity of Pittsburghbar_chart#6712 Global Rank

Total Papers

HCI Rank

#6712

Research Areas

Years Active

Recent Publications

Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users’ Perspectives on Opportunities, Risks, and Mitigation Strategies

Peer-run organizations (PROs) provide critical, recovery-based behavioral health support rooted in lived experience. As large language models (LLMs) enter this domain, their scale, conversationality, and opacity introduce new challenges for situatedness, trust, and autonomy. Partnering with Collaborative Support Progr…

CHI '234th AuthorBest PaperAI Ethics, Fairness & Accountability +1

Understanding Frontline Workers’ and Unhoused Individuals’ Perspectives on AI Used in Homeless Services

Recent years have seen growing adoption of AI-based decision-support systems (ADS) in homeless services, yet we know little about stakeholder desires and concerns surrounding their use. In this work, we aim to understand impacted stakeholders’ perspectives on a deployed ADS that prioritizes scarce housing resources. W…

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