Christian Sandvig

schoolUniversity of Michiganbar_chart#2894 Global Rank

Total Papers

HCI Rank

#2894

Research Areas

Years Active

Recent Publications

Placebo Effect of Control Settings in Feeds Are Not Always Strong

Recent work has catalogued a variety of ``dark'' design patterns, including deception, that undermine user intent. We focus on deceptive ``placebo'' control settings for social media that do not work. While prior work reported that placebo controls increase feed satisfaction, we add to this body of knowledge by addr…

CSCW '202nd AuthorUnderstanding and Fighting Toxicity / Moderation

“At the End of the Day Facebook Does What It Wants”: How Users Experience Contesting Algorithmic Content Moderation

Interest has grown in designing algorithmic decision making systems for contestability. In this work, we study how users experience contesting unfavorable social media content moderation decisions. A large-scale online experiment tests whether different forms of appeals can improve users’ experiences of automated deci…

CHI '184th AuthorPrivacy by Design & User Control +1

The Illusion of Control: Placebo Effects of Control Settings

Algorithmic prioritization is a growing focus for social media users. Control settings are one way for users to adjust the prioritization of their news feeds, but they prioritize feed content in a way that can be difficult to judge objectively. In this work, we study how users engage with difficult-to-validate control…

CHI '183rd AuthorExplainable AI (XAI) +1

Communicating Algorithmic Process in Online Behavioral Advertising

Advertisers develop algorithms to select the most relevant advertisements for users. However, the opacity of these algorithms, along with their potential for violating user privacy, has decreased user trust and preference in behavioral advertising. To mitigate this, advertisers have started to communicate algorithmic…

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