Survivor-Centered Transformative Justice: An Approach to Designing alongside Domestic Violence Stakeholders in US Muslim Communities

Empowerment of Marginalized GroupsParticipatory DesignSocial WorkersDomestic Violence Support Workers

Title of the Paper

Survivor-Centered Transformative Justice: An Approach to Designing Alongside Domestic Violence Stakeholders in US Muslim Communities

Paper Information

  • Subject Area: Human-Computer Interaction (HCI), social justice theory, and its application in addressing domain-specific issues (gender-based violence in domestic violence)
  • Keywords: social justice, participatory design, domestic violence, gender-based violence, transformative justice, restorative justice, socio-technical systems, harm reduction, Islamic HCI

Research Background and Problem

  • Identified Problems or Challenges:

    • Muslim women in the US facing domestic violence (DV) encounter complex social and systemic barriers, including racial discrimination, religious bias, and gaps in both legal systems and community support.
    • Survivors often face rejection within their communities and encounter obstacles from judicial systems and mainstream service providers when seeking help.
    • Faith leaders (e.g., Imams), as initial points of contact, may lack the knowledge, skills, or impartiality needed, potentially causing further harm to survivors.
    • Current mainstream service approaches often fail to address the cultural and religious needs of Muslim women, sometimes leading to secondary trauma.
  • Significance:

    • Domestic violence affects individuals' right to survival, sense of safety, and mental health, with marginalized Muslim women often experiencing more severe harm.
    • The lack and limitations of existing support and intervention measures leave many survivors trapped in prolonged abusive environments, unable to seek relief or heal from trauma.
    • Researching and designing culturally tailored technological solutions to these issues can help protect the rights of vulnerable groups.
  • Research Motivation and Related Work:

    • While restorative justice (RJ) and transformative justice (TJ) theories address broad societal issues, their application in domestic violence remains methodologically and practically contentious.
    • Although HCI research has made progress in adopting social justice-oriented approaches, it has primarily focused on public issues, neglecting private and long-term familial problems.
    • This study aims to combine participatory design methods with a survivor-centered transformative justice framework to explore how technological design can intervene in complex, long-standing issues of gender-based and domestic violence.

Solution

  • Proposed Methods or Solutions:

    • Adopting a Survivor-Centered Transformative Justice (SCTJ) framework.
    • Using participatory design interviews and cross-context data collection to identify the experiences and challenges faced by survivors of domestic violence within Muslim communities.
    • Designing three interconnected levels of technological interventions: micro-level (direct individual support), mezzo-level (organizational and community), and macro-level (systemic legislative and policy changes).
  • Innovative Aspects:

    • Combining transformative justice (TJ) and restorative justice (RJ) theories into a flexible survivor-centered approach.
    • Innovatively applying HCI design frameworks to expand technological intervention resources for Muslim women and their communities in addressing domestic violence.
    • A layered intervention mechanism (micro, mezzo, macro levels) ensures context-specific design, providing comprehensive support from individuals to broader communities.
  • Implementation Steps and Key Techniques:

    • Conducting interviews with 23 key stakeholders, including social workers addressing domestic violence, survivors, and representatives of Imams.
    • Employing semi-structured interviews and participatory design approaches to invite participants to propose and co-create potential technological solutions (e.g., designing safer mobile applications, community support platforms).
    • Collecting and analyzing multidimensional information, performing cross-group thematic comparisons, and summarizing design directions.

Research Outcomes

  • Specific Outcomes:

    • Identified and categorized key challenges faced by domestic violence survivors in Muslim communities, such as digital safety, lack of social support, and difficulties in accessing information and resources.
    • Proposed a layered design intervention mechanism based on the SCTJ framework and HCI design principles.
    • Provided technological design recommendations, including enhanced information retrieval tools, covert applications, and secure alert systems.
  • Advantages Over Existing Solutions:

    • Offers more targeted solutions by addressing the specific needs of cultural groups.
    • Extends the scope of domestic violence solutions by integrating religious and cultural values into the design.
    • Focuses on survivors' rights within structural systems while improving community support and institutional responsiveness.
  • Experimental Results or Evaluation:

    • Participatory interviews provided feedback from survivors and service providers on the current technological solutions.
    • Proposed intervention suggestions were widely recognized, particularly in addressing the lack of capacity among community leaders and the fragmentation of social services.
  • Limitations and Future Directions:

    • The study did not include direct interviews with mainstream service providers (e.g., police, shelter staff) or perpetrators, potentially leading to incomplete insights.
    • The long-term effects and practical feasibility of technological interventions require further empirical validation.
    • Future work could focus on similar studies across interfaith and intercultural groups and collaborate with multiple service agencies to establish comprehensive solutions.

This paper demonstrates how social justice-oriented design can leverage technology to address culturally specific gender issues in domestic violence, providing significant theoretical and practical contributions to the integration of HCI and social services.

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https://hci.top/en/papers/chi/96428/2023

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DOI: https://doi.org/10.1145/3544548.3580648
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Source
CHI
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Year
2023
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2 authors
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Subtopics
Empowerment of Marginalized Groups, Participatory Design
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Professions
Social Workers, Domestic Violence Support Workers
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