Predicting Opportune Moments to Deliver Notifications in Virtual Reality

Notification & Interruption Management

Document Title

Predicting Opportune Moments to Deliver Notifications in Virtual Reality

Document Information

  • Field of Study: Human-Computer Interaction, Virtual Reality, Notification Management
  • Keywords: Virtual Reality, Notifications, Interruptibility, Predictive Models, Data-Driven

Research Background and Problem

  • Key Issues and Challenges:

    • The high level of immersion in Virtual Reality (VR) can lead to a disconnect between users and real-world information, causing missed important notifications and potential user anxiety.
    • Delivering notifications while users are focused on VR activities may disrupt the experience and reduce task performance.
    • Identifying "opportune moments" to deliver notifications can mitigate the negative effects of interruptions, a research area that remains underexplored, especially in VR contexts.
  • Research Significance:

    • With the increasing popularity of commercial VR devices, the demand for real-time notifications is growing, making it crucial to balance their disruptiveness with user experience.
    • Findings from studies on interruptibility management in mobile or desktop environments may not directly apply to the highly immersive VR setting.
  • Motivation and Related Work:

    • Previous research has explored the impact of interruptions on workflow tasks and proposed sensor-based interruptibility prediction models.
    • However, predicting notification timing in VR remains largely unstudied, and the immersive nature of VR may uniquely influence users' perception of interruptions.

Solution

  • Overview of Approach or Solution:

    • Utilize sensor data from VR devices (e.g., head-mounted displays, controllers, eye trackers) to design deep learning models for predicting opportune moments for notifications.
    • Incorporate additional data on the type of VR activity and user engagement levels alongside real-time sensor data.
    • Investigate the contribution of different sensors to prediction performance in various scenarios and compare the effectiveness of personalized models versus generalized models.
  • Innovations:

    • The first study to introduce the concept of predicting opportune moments for notifications in VR environments.
    • Integration of multi-sensor data and activity context information to enhance prediction accuracy.
    • Exploration of the impact of activity type and user engagement levels on improving notification timing predictions.
  • Technical Implementation Steps:

    1. Data Collection:

      • Recruit 20 participants for multiple VR experiments, combining sensor data with user-annotated data.
      • Use HTC Vive Pro Eye to record user movements and eye-tracking data across different VR scenarios.
    2. Data Annotation:

      • Retrospective annotation: Participants review their VR sessions and label the appropriateness of notification timing (opportune/inopportune).
      • Additional annotation of engagement data based on task focus (high/low engagement) as supplementary information.
    3. Model Development:

      • Design deep learning time-series models (including 1D-CNN, LSTM, and MLSTM-FCN).
      • Use the previous 5 seconds of sensor data to predict whether the next moment is suitable for delivering notifications.
    4. Model Evaluation:

      • Quantify performance differences between personalized and generalized models.
      • Analyze the contribution of different sensors to model performance and evaluate the performance improvement from incorporating activity and user engagement data.

Research Findings

  • Specific Results:

    • For models based solely on sensor data:
      • Personalized model performance: 72% recall, 71% precision, 0.86 AUROC.
      • Generalized model performance: 53%-59% recall, 60% precision, 0.73 AUROC.
    • After incorporating activity type and user engagement data:
      • Personalized model performance improved to 81% recall, 82% precision, 0.93 AUROC.
      • Generalized model performance also improved (up to 70% precision, 0.81 AUROC).
  • Advantages Over Existing Solutions:

    • The integration of multi-dimensional motion sensor data from VR devices and contextual information enables the model to achieve higher temporal insight and applicability.
    • A shift toward personalized models significantly enhances prediction accuracy, effectively reducing erroneous notifications that could cause disruptions.
  • Experimental Results:

    • Different sensors (headset, controllers, eye trackers) contribute variably to interruption prediction across different types of VR tasks.
    • Using multi-sensor data in complex activities best captures dynamic user state changes, resulting in optimal prediction performance.
    • Activity conditions (e.g., game difficulty) and subjective user engagement are critical for improving model performance.
  • Limitations and Future Directions:

    • Sample Limitations:

      • Data sampling skews toward younger demographics, limiting generalizability.
      • Limited diversity in experimental VR activities, failing to fully represent real-world VR scenarios.
    • Environmental Constraints:

      • Data collection was conducted in a laboratory setting, which may not fully reflect users' experiences with notifications in real-world scenarios.
    • Future Research Directions:

      • Incorporate a wider variety of VR activities and notification modalities (visual, auditory, haptic) to study their impact on user experience.
      • Validate model prediction performance in real-world usage scenarios and explore the integration of long-term user data with personalized learning.
      • Consider additional biometric data (e.g., EEG, pulse) and computer vision features to further enhance prediction capabilities.

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https://hci.top/en/papers/chi/72109/2022

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DOI: https://dl.acm.org/doi/abs/10.1145/3491102.3517529
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2022
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