Head-Worn Displays for Emergency Medical Services Staff: Properties of Prehospital Work, Use Cases, and Design Considerations

Head-Up Display (HUD) & Advanced Driver Assistance Systems (ADAS)Voice User Interface (VUI) DesignPhysicians, Nurses & CliniciansPolice & Emergency Service Personnel

Literature Title

Head-Worn Displays for Emergency Medical Services Staff: Properties of Prehospital Work, Use Cases, and Design Considerations

Literature Information

  • Subject Area: Human-Computer Interaction (HCI), Augmented/Mixed Reality, Emergency Medical Services (EMS)
  • Keywords: Emergency Medical Services, Head-Worn Displays, Smart Glasses, Human-Computer Interaction, Augmented Reality, Medical Devices, Emergency Training, Design Requirements

Research Background and Issues

  • What problems or challenges did the authors identify?

    • Emergency Medical Services (EMS) work is complex and diverse, with limited access to information, dynamic environments, and potential hazards.
    • Using traditional handheld devices (e.g., smartphones and tablets) to support medical decision-making and information exchange interferes with manual tasks.
    • There is limited research on designing mature head-worn display (HWD) applications for EMS work environments.
  • Why is this issue important?

    • The characteristics of EMS work (e.g., high pressure, high uncertainty, and operational complexity in the field) require tools that provide non-intrusive and continuous information support.
    • HWDs, with their hands-free operation and "what you see is what you share" features, can improve EMS staff efficiency and the quality of patient care.
  • Research Motivation and Related Work

    • Historically, the EMS field lacks research support and has insufficient evidence-based practice guidance compared to other medical disciplines.
    • Existing studies primarily focus on HWD applications in hospital settings, while the value of HWDs in EMS work, particularly in air medical operations, remains underexplored.

Solutions

  • What methods or solutions did the authors propose?

    • Identified three potential use cases for HWDs in EMS environments:
      1. Improving cross-party information exchange: Supporting remote collaboration through real-time audio and video (e.g., communicating with medical coordinators at the patient rescue site).
      2. Non-intrusive access to clinical monitoring information: Using HWDs to conveniently access vital signs and imaging data.
      3. Enhanced training simulations: Providing multi-dimensional environmental augmentation and clinical operation guidance through AR technology.
  • What is innovative about this solution?

    • Proposes integrating HWDs into high-dynamic, collaboration-intensive EMS operational scenarios, offering a unique perspective to enrich research on the applicability of medical technologies in harsh environments.
    • Demonstrates the potential of HWDs to meet the specific needs of EMS environments and provides in-depth, concrete guidance for technology design.
  • What are the implementation steps? What key technologies were used?

    • Research Methods:
      • Conducted interviews and field observations of EMS work (including helicopter rescue team missions) to understand current practices, challenges, and needs for HWDs.
      • Data was organized through semantic analysis, affinity diagrams, and case studies.
    • Key Technologies:
      • Enhanced HWD optical performance to adapt to varying ambient light conditions.
      • Utilized AR technology to present augmented information.
      • Supported communication and data transmission through wireless networks or ad hoc networks.

Research Outcomes

  • What specific outcomes were achieved?

    1. Systematically analyzed helicopter rescue medical workflows and challenges.
    2. Proposed three primary applications of HWDs in this scenario:
      • AR-enhanced remote collaboration, such as using visual markers to guide procedural operations.
      • Location-independent real-time vital sign monitoring and alert notifications.
      • Introducing immersive visuals and contextual enhancements in low-fidelity training to improve training outcomes.
    3. Summarized five design considerations, including environmental adaptability, user cognitive load, collaboration needs, privacy protection, and high usability design.
  • What advantages does it have compared to existing solutions?

    • Compared to hospital environment studies, it addresses more practical needs and use cases specific to EMS.
    • The hands-free support and adaptability of HWDs are better suited to harsh outdoor environments.
    • Enriches user experience through AR, extending HWD applications to rescue training and multi-party communication scenarios.
  • What are the experimental or evaluation results?

    • Current findings are based on observations and feedback from EMS practitioners; the actual performance and usability of HWDs have not yet been evaluated through field deployment or experiments.
    • Proposed the technical foundations needed for further development and formal evaluation, such as adaptive user interface designs for operational load, enhanced display, and communication performance.
  • Limitations and Future Directions

    • Limitations:
      • The study was conducted only in Queensland, Australia's EMS operations, and regional differences may exist.
      • No prototype of HWD applications was developed or experimentally validated.
    • Future Directions:
      • Develop functional HWD prototypes and engage EMS practitioners in participatory design.
      • Extend research to EMS environments in other regions and validate the generalizability of the concepts.
      • Develop comprehensive design guidelines to support the potential development of HWD applications in broader scenarios.

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https://hci.top/en/papers/chi/47648/2021

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DOI: https://doi.org/10.1145/3411764.3445614
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CHI
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2021
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5 authors
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Head-Up Display (HUD) & Advanced Driver Assistance Systems (ADAS), Voice User Interface (VUI) Design
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Physicians, Nurses & Clinicians, Police & Emergency Service Personnel
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