Context-Based Interface Prototyping: Understanding the Effect of Prototype Representation on User Feedback

Honorable Mention
External HMI (eHMI) — Communication with Pedestrians & CyclistsPrototyping & User TestingField StudiesAutomotive Manufacturers & Vehicle DesignersAutonomous Driving Engineers & Test DriversPedestrians & Vulnerable Road Users

Title of the Paper

Context-Based Interface Prototyping: Understanding the Effect of Prototype Representation on User Feedback

Paper Information

  • Subject Area: Human-Computer Interaction (HCI), Autonomous Driving Systems, Virtual Reality and Prototyping
  • Keywords: Prototyping, Virtual Reality, User Research, Prototype Representation, Autonomous Vehicles, Human-Machine Interface

Research Background and Problem

  • Identified Challenges or Problems:

    • Autonomous vehicles (AVs) require new approaches to design and evaluate human-machine interfaces (e.g., eHMI) for user interaction.
    • Evaluating eHMI in urban environments is complex and costly, often requiring real autonomous prototypes and posing potential risks to participants.
    • Research on how different prototype representations influence user feedback remains insufficiently explored.
  • Significance:

    • Autonomous vehicles will play a critical role in urban transportation and service automation, with their success relying on positive evaluations of trust, usability, and user experience.
    • Exploring effective and safe methods to evaluate eHMI design is a core issue in the rapidly advancing field of automation technology.
  • Research Motivation and Related Work:

    • Researchers have utilized virtual reality (VR) and video simulation platforms to evaluate eHMI.
    • Previous studies have focused on specific prototype designs and evaluations of interface concepts, as well as comparisons of perceived immersion.
    • This study aims to address the knowledge gap regarding how different prototype representations influence participant feedback.

Solution

  • Proposed Approach:

    • Conducted a comparative study of three prototype representations: Real-World Virtual Reality (RW-VR), Computer-Generated Virtual Reality (CG-VR), and Real-World Video (RW-Video).
    • Used a mixed-methods approach to evaluate user trust, user experience (UX), and immersion.
  • Innovations:

    1. The first comparison of different simulation methods for evaluating eHMI from a pedestrian perspective.
    2. Provided empirical data to analyze the different aspects users focus on under various prototype representations.
    3. Proposed context-based interface prototyping and experimental evaluation guidelines.
  • Implementation Steps and Key Techniques:

    • Constructed autonomous driving scenarios using three simulation technologies.
    • Collected quantitative and qualitative data from 42 participants through questionnaires and semi-structured interviews.
    • Quantitative analysis employed standardized Trust Scale, User Experience Questionnaire (UEQ), and ITC-Sense of Presence Inventory (ITC-SOPI).
    • Qualitative analysis applied thematic analysis to interview data.

Research Findings

  • Specific Results:

    • RW-VR and CG-VR scored higher in spatial presence and engagement for immersion.
    • RW-VR performed best in naturalism and visual realism.
    • User experience evaluation results showed no significant differences across the three prototype representations.
  • Advantages:

    • RW-VR provided the highest ecological validity, better simulating real-world conditions.
    • CG-VR balanced cost-effectiveness and flexibility for rapid iteration.
    • RW-Video was cost-efficient and suitable for remote, online user experience evaluations.
  • Experimental or Evaluation Results:

    • In interviews, most participants preferred the Real-World Virtual Reality (RW-VR) prototype.
    • Qualitative data revealed that virtual characters in CG-VR scenarios could evoke feelings of unnaturalness or distrust.
    • RW-VR demonstrated advantages in assessing the overall feasibility and realism of the system.
    • While RW-Video had lower immersion, it helped users focus on individual interface elements.
  • Limitations and Future Directions:

    • Limited by the sample size (42 participants), particularly in the quantitative analysis.
    • The novelty of VR might influence user evaluation results, especially for participants with no prior VR experience.
    • Future research should explore the impact of low-realism or abstract virtual characters on user feedback.
    • Design approaches should balance user interactivity with immersive experiences.

In summary, this paper provides comprehensive insights into context-based interface design and evaluation through a systematic comparison of different prototype representations. It proposes methodological guidelines and offers valuable references for the design and user research of future urban automation technologies.

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https://hci.top/en/papers/chi/47408/2021

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DOI: https://doi.org/10.1145/3411764.3445159
At a Glance

Paper Snapshot

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Source
CHI
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Year
2021
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Award
Honorable Mention
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Authors
5 authors
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Subtopics
External HMI (eHMI) — Communication with Pedestrians & Cyclists, Prototyping & User Testing, Field Studies
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Professions
Automotive Manufacturers & Vehicle Designers, Autonomous Driving Engineers & Test Drivers, Pedestrians & Vulnerable Road Users
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Full text indexed
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Related Papers
3 related papers