"I Don't Really Get Involved In That Way": Investigating Blind and Visually Impaired Individuals’ Experiences of Joint Attention with Sighted People

Honorable Mention
Visual Impairment Technologies (Screen Readers, Tactile Graphics, Braille)Universal & Inclusive DesignFamily CaregiversDisability Service Providers

Title of the Paper

“I Don’t Really Get Involved In That Way”: Investigating Blind and Visually Impaired Individuals’ Experiences of Joint Attention with Sighted People

Paper Information

  • Research Domain: Study of Joint Attention (JA) between blind and visually impaired individuals (BVI) and sighted people
  • Keywords: Joint Attention, Joint Engagement, Blindness, Visual Impairment, Children, Adults

Research Background and Issues

  • Key Issues:

    • Joint Attention (JA) is a core component of social interaction, typically relying on visual cues such as eye contact and pointing. For blind and visually impaired individuals (BVI), the absence of visual cues creates barriers to establishing JA with sighted people.
    • Existing research on JA in BVI individuals primarily focuses on early childhood (ages 6 months to 5 years), with limited exploration of JA development in later stages of life.
  • Importance of the Study:

    • JA is crucial for social interaction, social development, and understanding the physical world. Its absence may lead to social isolation, reduced learning opportunities, limited career prospects, and even mental health issues for BVI individuals.
  • Motivation for the Study:

    • Technology designed for BVI individuals often emphasizes personal independence rather than supporting JA in social participation.
    • There is a lack of foundational data to guide the design of technologies that support JA for BVI individuals, necessitating a better understanding of their experiences with JA across different life stages.

Proposed Solution

  • Research Methods:

    1. Conduct semi-structured interviews with 10 adult BVI individuals to explore their experiences and perceptions of JA.
    2. Analyze video recordings of social interactions involving 4 BVI children and their sighted peers to study mechanisms conducive to JA.
    3. Identify key characteristics of successful and unsuccessful JA attempts.
  • Innovative Aspects:

    • Combining adult interviews with child video analysis to provide a comprehensive perspective on JA interactions between BVI individuals and sighted people, with a focus on the initiation phase of JA.
    • Introducing the concept of “information void” in JA, describing the lack of feedback often encountered by BVI individuals during JA attempts.
  • Key Techniques and Implementation Steps:

    • Video coding: Categorize interaction behaviors using qualitative and quantitative methods into low-level interaction modalities, mid-level JA orientation, and high-level JA types.
    • Employ reflexive thematic analysis and Fleiss-Kappa consistency testing to ensure reliability of results.
    • Investigate two types of JA: Coordinated JA and Supported JA.

Research Findings

Interview Study

  • Results:
    • BVI participants reported particular difficulty in group settings, where JA often breaks down due to a lack of feedback, especially in scenarios involving physical distance or limited verbal communication.
    • Participants tended to seek proximity to their partners, reflecting the importance of physical closeness in maintaining connection, described as a “close-range relief.”
    • Clear verbal descriptions were identified as key to achieving JA, while group interactions posed challenges due to the inability to access dynamic signals like eye contact, leading to feelings of neglect and missed opportunities.
    • Many participants felt a personal responsibility to bridge the “void” in interactions.

Video Observation Study

  • Key Findings:

    • Successful JA initiation was primarily achieved through three characteristics:
      • Object-oriented orientation.
      • Partner-oriented orientation.
      • Verbal communication about the object.
    • Among the observed children, BVI children who used verbal communication were more likely to successfully initiate JA, while non-verbal children relied on cues from sighted peers to establish JA.
    • Supported JA was more common than Coordinated JA, particularly when BVI children were unable to provide direct feedback signals.
    • In most interactions, sighted individuals were the primary initiators of JA, while BVI children were less likely to actively orient toward their partners.
  • Data Analysis:

    • Among the video samples, all 4 instances of Coordinated JA were initiated by verbal BVI children, whereas the majority of 23 Supported JA instances were initiated by sighted individuals.
  • Limitations:

    • Interviews focused solely on interactions between BVI adults and sighted adults, highlighting the need for balanced research on BVI-BVI and sighted-BVI interactions.
    • Video samples predominantly featured structured scenarios (e.g., family or school settings), lacking coverage of unstructured environments (e.g., playgrounds).

Design Recommendations

  1. Provide cross-modal support (e.g., auditory and tactile cues) to compensate for visual deficits while avoiding sensory overload.
  2. Consider the role of tactile and verbal communication in fostering JA and encourage these dimensions in design.
  3. Explore the integration of environmental sensors and wearable devices to help BVI individuals more effectively perceive social information around them.
  4. Design technologies that balance the interaction needs of both parties, enhancing the experience for BVI individuals while facilitating easier participation for sighted partners.

Significance of Research Findings

  • Offers new insights into JA interactions between BVI individuals and sighted people, providing guidance for more inclusive technology design.
  • Establishes a theoretical foundation for exploring mechanisms underlying JA interactions, emphasizing the importance of the “information void” and multimodal communication technologies.
  • Future designs should focus on avoiding disruption of existing interaction strategies used by BVI individuals while enhancing their autonomy and sense of participation in social environments.

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https://hci.top/en/papers/chi/147896/2024

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DOI: https://doi.org/10.1145/3613904.3642940
At a Glance

Paper Snapshot

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Source
CHI
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Year
2024
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Award
Honorable Mention
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Authors
3 authors
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Subtopics
Visual Impairment Technologies (Screen Readers, Tactile Graphics, Braille), Universal & Inclusive Design
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Professions
Family Caregivers, Disability Service Providers
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Content Status
Full text indexed
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