Networks of care in digital domestic labour economies
Authors
Care work has long been relegated to private households and small communities, however, with the entry of digital marketplaces, it is becoming part of public economic spheres. While care work has been generally devalued and understudied, it is a complex practice embedded in a network of economic transactions, social relations, material conditions, and socio-cultural norms. This paper explores the care giving networks among migrant house-cleaners guided by Tronto’s ‘care ethics’ and Puig de la Bellacasa’s ‘matters of care’. We interviewed 19 Latino house-cleaners in Toronto to understand their care practices and networks. Our analysis identifies gaps in our participants’ care networks. We create a new term, lateral care, to explicate the digital communities of care practice our participants formed. We conclude with implications for the future design of technologies for labor economies that attend to concerns of care.
Research Questions / Practical Problems
Question signals indexed for this paper.
- 100%
Crafting, Communality, and Computing: Building on Existing Strengths To Support a Vulnerable Population
CHI '20· Empowerment of Marginalized Groups +1
- 100%
Translation as (Re)mediation: How Ethnic Community-Based Organizations Negotiate Legitimacy
CHI '23· Empowerment of Marginalized Groups +1
- 80%
“Protection on that Erection?”: Discourses of Accountability & Compromising Participation in Digital Sexual Health
CHI '18· Empowerment of Marginalized Groups +2
- 67%
Characterizing the Technology Needs of Vulnerable Populations for Participation in Research and Design by Adopting Maslow's Hierarchy of Needs
CHI '23· Empowerment of Marginalized Groups +2
- 67%
“All I was told is that I’m not clean, I’m impure”: Understanding Muslim Women’s Experience of Menstrual Education
CHI '26· Cognitive Impairment & Neurodiversity (Autism, ADHD, Dyslexia) +2
- 60%
Design Within a Patriarchal Society: Opportunities and Challenges in Designing for Rural Women in Bangladesh
CHI '18· Empowerment of Marginalized Groups +1
- 60%
Defining Through Expansion: Conducting Asynchronous Remote Communities (ARC) Research with Stigmatized Groups
CHI '18· Empowerment of Marginalized Groups +1
- 60%
In a New Land: Mobile Phones, Amplified Pressures and Reduced Capabilities
CHI '18· Developing Countries & HCI for Development (HCI4D) +1
- 60%
Apprise: Supporting the Critical-Agency of Victims of Human Trafficking in Thailand
CHI '19· Empowerment of Marginalized Groups +1
- 60%
The Parenting Actor-Network of Latino Immigrants in the United States
CHI '19· Community Engagement & Civic Technology +1
Based on Jaccard similarity of research subtopics & professions (≥60%)