Salesforce

helpUnknown typebar_chart#415 Global Rank

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HCI Rank

#415

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Recent Publications

Criticality: Scaffolding Decision-Making with Interactive Critical Thinking and Evidence-Based Reasoning Traces

Decision-making requires examining underlying assumptions and concepts, considering diverse perspectives, and weighing potential consequences with clear, accurate reasoning. Recent large language models (LLMs) show promise for assisting decision-makers by combining reasoning capabilities with the ability to retrieve r…

CHI '26Honorable MentionUser Research Methods (Interviews, Surveys, Observation) +2

"I Need to Find That One Chart": How Data Workers Navigate, Summarize and Communicate Analytical Conversations

Conversational interfaces are increasingly used for data analysis, enabling data workers to express complex analytical intents in natural language. Yet, these interactions unfold as long, linear transcripts that are misaligned with the iterative, nonlinear nature of real-world analyses. Revisiting and summarizing conv…

CHI '26Human-LLM Collaboration +2

Lexara: A User-Centered Toolkit for Evaluating Large Language Models for Conversational Visual Analytics

Large Language Models (LLMs) are transforming Conversational Visual Analytics (CVA) by enabling data analysis through natural language. However, evaluating LLMs for CVA remains a challenge: requiring programming expertise, overlooking real-world complexity, and lacking interpretable metrics for multi-format (visualiza…

CHI '25Generative AI (Text, Image, Music, Video) +2

DesignWeaver: Dimensional Scaffolding for Text-to-Image Product Design

Generative AI has enabled novice designers to quickly create professional-looking visual representations for product concepts. However, novices have limited domain knowledge that could constrain their ability to write prompts that effectively explore a product design space. To understand how experts explore and commun…

CHI '25Honorable MentionHuman-LLM Collaboration +1

Can AI writing be salvaged? Mitigating Idiosyncrasies and Improving Human-AI Alignment in the Writing Process through Edits

LLM-based applications are helping people write, and LLM-generated text is making its way into social media, journalism, and our classrooms. However, the differences between LLM-generated and human-written text remain unclear. To explore this, we hired professional writers to edit paragraphs in several creative domain…

CHI '25Conversational Chatbots +2

Proactive Conversational Agents with Inner Thoughts

One of the long-standing aspirations in conversational AI is to allow them to autonomously take initiatives in conversations, i.e. being proactive. This is especially challenging for multi-party conversations. Prior NLP research focused mainly on predicting the next speaker from contexts like preceding conversations.…

UIST '24Human-LLM Collaboration

Beyond the Chat: Executable and Verifiable Text-Editing with LLMs

Conversational interfaces powered by Large Language Models (LLMs) have recently become a popular way to obtain feedback during document editing. However, standard chat-based conversational interfaces cannot explicitly surface the editing changes that they suggest. To give the author more control when editing with an L…

CHI '24Human-LLM Collaboration +1

Art or Artifice? Large Language Models and the False Promise of Creativity

Researchers have argued that large language models (LLMs) exhibit high-quality writing capabilities from blogs to stories. However, evaluating objectively the creativity of a piece of writing is challenging. Inspired by the Torrance Test of Creative Thinking (TTCT), which measures creativity as a process, we use the C…

UIST '23Human-LLM Collaboration +1

Marvista: Exploring the Design of a Human-AI Collaborative News Reading Tool

We explore the design of Marvista—a human-AI collaborative tool that employs a suite of natural language processing models to provide end-to-end support for reading online news articles. Before reading an article, Marvista helps a user plan what to read by filtering text based on how much time one can spend and what q…

CHI '23Misinformation & Fact-Checking +1

Designing and Evaluating Interfaces that Highlight News Coverage Diversity Using Discord Questions

Modern news aggregators do the hard work of organizing a large news stream, creating collections for a given news story with tens of source options. This paper shows that navigating large source collections for a news story can be challenging without further guidance. In this work, we design three interfaces -- the A…

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https://hci.top/en/institutions/Salesforce?source=all

At a Glance

Institution Snapshot

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Salesforce

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Location

United States · North America

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Overall Rank

#415

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Total Papers

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Active Years

2022-2026

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10 researchers · 0 collaborators

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Top Research Directions

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AI & Machine Learning Interaction

Human-LLM Collaboration

Research Methods & Design Practice

User Research Methods (Interviews, Surveys, Observation)

Data Visualization & Information Design

Interactive Data Visualization

Creative Tools & Content Creation

AI-Assisted Creative Writing

Voice Interaction & Conversational Systems

Conversational Chatbots