City University of London

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#211

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Latest papers from City University of London

CHI '26Developing Countries & HCI for Development (HCI4D) +2

'The plan is just survival': Data Work in Kenya and the Regime of Entrapment

The rapid expansion of the AI industry relies heavily on the production, verification, and maintenance of data, otherwise known as "data work". Companies outsource and offshore this work through global AI supply chains that operate under exploitative conditions. Drawing on semi-structured interviews with Kenyan data w…

CHI '26Voice Accessibility +2

A Sound Understanding --- An In-Situ Deployment of an Accessible Audio-Media Player with People Living with Aphasia

Audio media -- radio, podcasts, audiobooks -- structures everyday life: we keep up, wind down, and share moments through long-form listening. Yet for people living with aphasia -- a communication disability that affects audio comprehension -- unsupported audio often means losing the thread and marring the experience.…

DIS '25Voice Accessibility +1

To Each Their Own: Exploring Highly Personalised Audiovisual Media Accessibility Interventions with People with Aphasia

Digital audiovisual media (e.g., TV, streamed video) is an essential aspect of our modern lives, yet it lacks accessibility -- people living with disabilities can experience significant barriers. While accessibility interventions can improve the access to audiovisual media, people living with complex communication nee…

CHI '25Voice Accessibility +2

Sounds Accessible: Envisioning Accessible Audio Media Futures with People with Aphasia

Audio-media, such as radio and podcasts, are a vital means to engage with global events, access education, or offer entertainment. However, for people with complex communication needs, such as aphasia, there can be accessibility challenges. While accessibility research has largely focused on audiovisual media, little…

CHI '25Aging-Friendly Technology Design +1

Emotionally Challenging Games Can Satisfy Older Adults' Psychological Needs: From Empirical Study to Design Guidelines

Older adults often struggle to meet their psychological needs due to retirement and living alone. Recent studies suggest that games featuring emotional challenge (EC) can help fulfill basic psychological needs such as autonomy, competence, and relatedness by facilitating emotional exploration. However, it remains uncl…

CSCW '24Honorable MentionSession 1e: Empowering Data Work

Making data work count

In this paper, we examine the work of data annotation. Specifically, we focus on the role of counting or quantification in organising annotation work. Based on an ethnographic study of data annotation in two outsourcing centres in India, we observe that counting practices and its associated logics are an integral part…

CSCW '24Session 2g: Identity, Visibility and Care in Online Spaces

Algorithmic Subjectivities

This article considers how subjectivities are enlivened in algorithmic systems. We first review related literature to clarify how we see “subjectivities” as emerging through a tangled web of processes and actors. We then offer two case studies exemplifying the emergence of algorithmic subjectivities: one involving com…

CHI '23Cognitive Impairment & Neurodiversity (Autism, ADHD, Dyslexia) +2

"My Perfect Platform Would Be Telepathy" - Reimagining the Design of Social Media with Autistic Adults

In this paper, we critically examine the design of mainstream social media platforms from the point of view of autistic experiences and perspectives, drawing inspiration from the neurodiversity movement, the notion of autism as neurodivergence, and the concept of autistic sociality. We conducted 12 participatory desig…

CHI '23Honorable MentionExplainable AI (XAI) +1

A hunt for the Snark: Annotator Diversity in Data Practices

Diversity in datasets is a key component to building responsible AI/ML. Despite this recognition, we know little about the diversity among the annotators involved in data production. We investigated the approaches to annotator diversity through 16 semi-structured interviews and a survey with 44 AI/ML practitioners. Wh…

CHI '22Human-LLM Collaboration +2

A study of UX Practitioners Roles in Designing Real-World, Enterprise ML Systems

Opportunities for AI and machine learning (ML) are vast in current interactive systems development. However, comparatively little is known about how functionality for the system behind the interface is designed and how design methodologies such as user-centered design have influence. This research focuses on how inter…

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https://hci.top/en/institutions/City%20University%20of%20London?source=all

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City University of London

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United Kingdom · Europe

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#211

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2018-2026

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12 researchers · 1 collaborators

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Accessibility & Inclusive Design

Universal & Inclusive Design

Ethics, Fairness, Social Justice & Inclusion

Gender & Race Issues in HCI

Voice Interaction & Conversational Systems

Voice Accessibility

AI & Machine Learning Interaction

Generative AI (Text, Image, Music, Video)

Games, Entertainment & Gamification

Game UX & Player Behavior