Rosta Farzan

schoolUniversity of Pittsburghbar_chart#1318 Global Rank

Total Papers

HCI Rank

#1318

Research Areas

Years Active

Recent Publications

Co-Designing with Users the Explanations for a Proactive Auto-Response Messaging Agent

Explanations of AI Agents' actions are considered to be an important factor in improving users' trust in the decisions made by autonomous AI systems. However, as these autonomous systems evolve from reactive, i.e., acting on user input, to proactive, i.e., acting without requiring user intervention, there is a need to…

CSCW '222nd AuthorUnderstanding and Supporting Online Discussions; Understanding and Supporting Online Discussions

Identifying and Understanding Social Media Gatekeepers: A Case Study of Gatekeepers for Immigration Related News on Twitter

Social media has become an important source where people gather and communicate news. Prior studies in conventional mass media suggest that gatekeepers play an important role in the production of news messages. Despite the initial claim of social media being a place of democratized participation, we now know, social m…

CSCW '224th AuthorPerspectives on Security & Privacy; Perspectives on Security & Privacy

Tangible Privacy for Smart Voice Assistants: Bystanders’ Perceptions of Physical Device Controls

Smart voice assistants such as Amazon Alexa and Google Home are becoming increasingly pervasive in our homes. Despite their benefits, their miniaturized and embedded sensors (such as cameras and microphones) raise serious privacy concerns related to surveillance and eavesdropping. Recent work on understanding users' p…

CHI '222nd AuthorPrivacy by Design & User Control +1

Can Anybody Help Me?: Using Community Help Desk Call Records to Examine the Impact of Digital Divides During a Global Pandemic

The COVID-19 global pandemic has ignited lightning-fast adoption of digital tools in our communities, organizations, and systems of governance. It also inspired an unprecedented level of providing access to digital devices to communities and individuals lacking prior access. The situation and circumstances provide a u…

CSCW '202nd AuthorPrivacy and Security

Tangible Privacy: Towards User-Centric Sensor Designs for Bystander Privacy

Sensor enabled computers in the form of ‘IoT’ devices such as home security cameras and voice assistants are increasingly becoming pervasive in our environment. With their embedded cameras and microphones, this ‘invasion’ of our everyday spaces can pose significant threats to the privacy of bystanders. Because of thei…

CSCW '205th+ AuthorHonorable MentionOnline Community Reflections

Successful Online Socialization: Lessons from the Wikipedia Education Program

Attracting and retaining newcomers is critical and challenging for online production communities such as Wikipedia, both because volunteers need specialized training and are likely to leave before being integrated into the community. In response to these challenges, the Wikimedia Foundation started the Wiki Education…

CSCW '184th AuthorMeetings and Decision Making

When to say “Enough is Enough!”: A Study on the Evolution of Collaboratively Created Process Models

Organizations conduct series of face-to-face meetings aiming to improve work practices. In these meetings, participants from different backgrounds collaboratively design artifacts, such as knowledge or process maps. Such meetings are orchestrated and carried out by facilitators and the success of the meetings almost s…

CSCW '182nd AuthorFeedback and Sense-Making

Effects of Collective Socialization On Newcomers’ Response to Feedback in Online Communities

Collective socialization involves introducing new members to an organization as a group or cohort. In traditional offline organizations, collective socialization is a standard and effective socialization strategy. This article investigates the impact of collective socialization on newcomers’ motivation and learning in…

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