Esha Shandilya

"I need to be professional until my new team uses emoji, GIFs, or memes first": New Collaborators’ Perspectives on Using Non-Textual Communication in Virtual Workspaces

Virtual workspaces rapidly increased during the COVID-19 pandemic, and for many new collaborators, working remotely was their first introduction to their colleagues. Building rapport is essential for a healthy work environment, and while this can be achieved through non-textual responses within chat-based systems (e.g…