XiJing Chang

schoolNational Yang Ming Chiao Tung Universitybar_chart#4547 Global Rank

Total Papers

HCI Rank

#4547

Research Areas

Years Active

Recent Publications

Investigating User-perceived Impacts of Contextual Factors on Opportune Moments

In this exploratory experience sampling method (ESM) research, we examined the perceptions of 74 smartphone users regarding the opportuneness of moments for proceeding through a four-stage notification-response process: the phone generating an alert (Alert), the user roughly glancing at the notification (Glance), enga…

CHI '231st AuthorVisualization Perception & Cognition +2

Not Merely Deemed as Distraction: Investigating Smartphone Users’ Motivations for Notification-Interaction

Notifications are commonly considered a distraction when they arrive during a task, and consequently, prior research has consistently sought effective ways of deferring their arrival until task transitions. However, many smartphone users still interact with notifications during tasks. In our qualitative study combinin…

CHI '225th+ AuthorHonorable MentionConversational Chatbots +1

How to Guide Task-oriented Chatbot Users, and When: A Mixed-methods Study of Combinations of Chatbot Guidance Types and Timings

The popularity of task-oriented chatbots is constantly growing, but smooth conversational progress with them remains profoundly challenging. In recent years, researchers have argued that chatbot systems should include guidance for users on how to converse with them. Nevertheless, empirical evidence about what to plac…

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