Fernando Diaz

schoolMicrosoftbar_chart#7972 Global Rank

Total Papers

HCI Rank

#7972

Research Areas

Years Active

Recent Publications

"I Can't Reply with That": Characterizing Problematic Email Reply Suggestions

In email interfaces, providing users with reply suggestions may simplify or accelerate correspondence. While the "success" of such systems is typically quantified using the number of suggestions selected by users, this ignores the impact of social context, which can change how suggestions are perceived. To address t…

CSCW '202nd AuthorHonorable MentionUX of AI

When Are Search Completion Suggestions Problematic?

Problematic search query completion suggestions -- perceived as biased, offensive, or in some other way harmful -- can reinforce existing stereotypes and misbeliefs, and even nudge users towards undesirable patterns of behavior. Locating such suggestions is difficult, not only due to the long-tailed nature of web sea…

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