Ka Wing Tsang

schoolHong Kong University of Science and Technologybar_chart#6133 Global Rank

Total Papers

HCI Rank

#6133

Research Areas

Years Active

Recent Publications

Effects of Support-Seekers’ Community Knowledge on Their Expressed Satisfaction with the Received Comments in Mental Health Communities

Online mental health communities (OMHCs) are prominent resources for improving people's mental wellbeing. An immediate cue of such improvement is support-seekers' satisfaction expressed in their replies to the received comments. However, the comments that seekers find satisfying may change with their community knowled…

CHI '203rd AuthorMental Health Apps & Online Support Communities +1

Exploring the Effects of Technological Writing Assistance for Support Providers in Online Mental Health Community

Textual comments from peers with informational and emotional support are beneficial to members of online mental health communities (OMHCs). However, many comments are not of high quality in reality. Writing support technologies that assess (AS) the text or recommend (RE) writing examples on the fly could potentially h…

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