Maryam Mustafa

schoolLahore University of Management Sciencesbar_chart#1426 Global Rank

Total Papers

HCI Rank

#1426

Research Areas

Years Active

Recent Publications

Designing Around Stigma: Human-Centered LLMs for Menstrual Health

Menstrual health education (MHE) in Pakistan is constrained by cultural taboos and inadequate formal curricula, leaving women with few trusted resources to lean on. In response to these challenges, we introduce a WhatsApp-based chatbot powered by a large language model (LLM) and Retrieval-Augmented Generation (RAG),…

CHI '26CorrespondingHuman-LLM Collaboration +3

Beyond Euphemisms: Rethinking LLMs for SRH in Conservative Contexts

Low-resource countries represent over 90% of maternal deaths, with Pakistan among the top four countries contributing nearly half in 2023. Since these deaths are mostly preventable, large language models (LLMs) can help address this crisis by automating health communication and risk assessment. However, sexual and rep…

CSCW '22CorrespondingPlatform Moderation; Platform Moderation

Moderation as Empowerment: Creating and Managing Women-Only Digital Safe Spaces

This paper explores the creation, management and moderation of women-only online groups as digital safe spaces. We interview eleven founders and moderators of six distinct, closed, women-only Facebook groups that predominantly cater to women in and from the Global South. The study provides insights into the motivation…

CHI '22CorrespondingPrivacy Perception & Decision-Making +2

"Ask this from the person who has private stuff": Privacy Perceptions, Behaviours and Beliefs Beyond W.E.I.R.D

We explore privacy perceptions, beliefs and practices of low-literate, low-income users in Pakistan, a patriarchal and religious context with a literacy rate of approx. 68% and where 59% of mobile users have less than 6 years of formal education. Through a qualitative study with 40 participants(17 male and 23 female)…

CHI '211st AuthorReproductive & Women's Health +2

Religion and Women's Intimate Health: Towards an Inclusive Approach to Healthcare

We present findings from a three country study exploring the intersection between female intimate health and religious beliefs. Through a qualitative study with Muslim female populations in Pakistan, Bangladesh and Malaysia, three different Muslim majority contexts, we examine the deep impact Islamic beliefs have on f…

CSCW '20CorrespondingOnline Community Reflections

Designing Digital Safe Spaces For Peer Support and Connectivity in Patriarchal Contexts

This paper explores the opportunities and challenges in designing peer-support mechanisms for low-income, low-literate women in Pakistan, a patriarchal and religious context where women's movements, social relations and access to digital technologies are restricted. Through a qualitative, empirical study with 21 parti…

CHI '201st AuthorReproductive & Women's Health +1

Patriarchy, Maternal Health and Spiritual Healing: Designing Maternal Health Interventions in Pakistan

We examine the opportunities and challenges in designing for maternal health in low-income, low-resource communities in patriarchal and religious contexts. Pakistan faces a crisis in maternal health with a maternal mortality ratio of 178 deaths per 100,000 live births, as compared to the developed-country average of j…

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