Jordan Eschler

An undated ServiceNow-hosted presentation lists Jordan Eschler as a Senior Staff User Researcher (source); this material does not establish that the role continued through the 2026-09-23 review date. Her personal website describes research interests in social media and well-being, peer-to-peer health information sharing, and qualitative empirical methods (about page). Other personal research pages describe work on digital interventions for mental-health self-management, post-traumatic growth after cancer, and advocacy for young adult cancer survivors (research overview); the pages do not state a current-update date.

• Undated public material | ServiceNow | Senior Staff User Researcher
  • The undated presentation lists this organization and title; it does not establish employment dates or continued employment at the review date.
• 2017–at least April 2018·Northwestern University School of Communication·Postdoctoral Fellow
  • The April 2018 CV describes projects adapting mobile mental-health applications for vulnerable populations.
• 2013–2016·University of Washington·PhD student and research assistant
  • Worked on health-informatics projects involving chronic-disease management, patient portals, and patient–clinician communication.

• 2017·University of Washington Information School·PhD in Information Science
• 2011·University of Washington·MS in Information Management
• 2001·University of Michigan·BA in Economics

• “Designing a Reclamation of Body and Health: Cancer Survivor Tattoos as Coping Ritual” (CHI 2018) received an Honorable Mention according to the CV.
• “I’m So Glad I Met You”: Designing Dynamic Collaborative Support for Young Adult Cancer Survivors (CSCW 2017) received an Honorable Mention according to the CV.
• The CV lists a 2015 Homer R. Warner Award-winning AMIA paper on tailoring self-management interventions to patients’ health and technology attitudes.

This profile was cross-checked against Jordan Eschler’s personal website, research overview, selected publications, April 2018 CV, the undated ServiceNow-hosted presentation, and the public LinkedIn listing. Verified 2026-09-23. The old Google Scholar URL was not retained because direct access returned 403 and no independently readable profile page was found.