Sohyeon Hwang

schoolNorthwestern Universitybar_chart#5498 Global Rank

Total Papers

HCI Rank

#5498

Research Areas

Years Active

Recent Publications

Adopting third-party bots for managing online communities

Bots have become critical to the management of communities on platforms, especially to match the growing scale and technical sophistication of online harms. However, community leaders often adopt third-party bots, creating room for misalignment in their assumptions, expectations, and understandings (i.e., their techno…

DIS '243rd AuthorHonorable MentionOnline Harassment & Counter-Tools +1

Opportunities, tensions, and challenges in computational approaches to addressing online harassment

Given the scale at which online harassment occurs, researchers and practitioners alike have turned to computationally driven approaches to address it. However, because harassment is highly contextual and personal, designing effective solutions to this problem can be extremely challenging. This paper examines how haras…

CSCW '211st AuthorHonorable MentionCommunity Reflections

Why do people participate in small online communities?

Many benefits of online communities---such as obtaining new information, opportunities, and social connections---increase with size. Thus, a ``successful'' online community often evokes an image of hundreds of thousands of users, and practitioners and researchers alike have sought to devise methods to achieve growth a…

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