Cristobal Cheyre

schoolCornell Universitybar_chart#5491 Global Rank

Total Papers

HCI Rank

#5491

Research Areas

Years Active

Recent Publications

Thoughtful Adoption of NLP for Civic Participation: Understanding Differences Among Policymakers

Natural language processing (NLP) tools have the potential to boost civic participation and enhance democratic processes because they can significantly increase governments’ capacity to gather and analyze citizen opinions. However, their adoption in government remains limited, and harnessing their benefits while preve…

CSCW '25CorrespondingHumans vs. AI for Decision Making

Pseudo-Automation: How Labor-Offsetting Technologies Reconfigure Roles and Relationships in Frontline Retail Work

Self-service machines are a form of pseudo-automation; rather than actually automate tasks, they offset them to unpaid customers. Typically implemented for customer convenience and to reduce labor costs, self-service is often criticized for worsening customer service and increasing loss and theft for retailers. Though…

CSCW '255th+ AuthorDoing CSCW Research

From Fake Perfects to Conversational Imperfects: Exploring Image-Generative AI as a Boundary Object for Participatory Design of Public Spaces

Designing public spaces requires balancing the interests of diverse stakeholders within a constrained physical and institutional space. Designers usually approach these problems through participatory methods but still struggle to incorporate diverse perspectives equally into design outputs. The growing capabilities of…

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