Dipanjan Chakraborty

schoolBITS Pilanibar_chart#2642 Global Rank

Total Papers

HCI Rank

#2642

Research Areas

Years Active

Recent Publications

Making the Sacred: Craft, Ritual, and Computational Imaginaries in Postcolonial HCI

Human–Computer Interaction (HCI) scholarship has begun to examine religion and spirituality; yet, devotion as a lived, material, and world-making practice remains largely overlooked. For millions across the Global South, devotional labor such as sculpting, tending to, or worshipping sacred figures forms a primary mode…

CSCW '25CorrespondingThe Gig Economy

Between Autonomy and Algorithm: The Informal IT Tactics of Hyderabad’s Cab Drivers

This paper examines how ride-hailing drivers in Hyderabad, India, respond to the constraints of algorithmic management. Through interviews with 14 cab drivers we explore how workers navigate opaque systems, shifting incentives, and limited recourse. Drivers adopt informal tactics, such as offline rides, to regain auto…

MOBILEHCI '25CorrespondingRecommender System UX +1

Navigating the Digital Marketplace: Understanding the E-Commerce Adoption Journey of Emergent Users in India

Despite rapid mobile and Internet penetration in India, e-commerce adoption remains slow among emergent users. In this paper, we conduct a mixed-method study involving a two-phase user study and an analysis of app reviews posted on app stores. The findings reveal that emergent users often replicate offline shopping be…

CSCW '241st AuthorSession 2e: Empowerment and Agency in Digital Labor

Experiences from Running a Participatory Media Platform for Women and Led by Women in Rural North India

Patriarchal practices and other socio-cultural norms in rural North India often prevent women from participating on digital platforms. In this paper we present a voice-based participatory community media platform that runs over simple voice-based phone calls. The platform is meant for women users and is led by women a…

CSCW '22CorrespondingDigital Access and Transformation During the Pandemic; Digital Access and Transformation During the Pandemic

There is No App for That: Manifestations of the Digital Divides during COVID-19 School Closures in India

The COVID-19 induced lockdowns forced people to shift several activities, including education, online. However, in the context of online schooling, the Digital Divides have magnified and perpetuated existing inequities in the education system and in society. Through a qualitative study with 48 participants across 5 st…

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