S Sai Rohit

Between Autonomy and Algorithm: The Informal IT Tactics of Hyderabad’s Cab Drivers

This paper examines how ride-hailing drivers in Hyderabad, India, respond to the constraints of algorithmic management. Through interviews with 14 cab drivers we explore how workers navigate opaque systems, shifting incentives, and limited recourse. Drivers adopt informal tactics, such as offline rides, to regain auto…