Tabreek Somani

Design Tensions in Online Freelancing Platforms: Using Speculative Participatory Design to Support Freelancers’ Relationships with Clients

This paper explores the design challenges that arise in supporting online freelancers to navigate relationships with clients. Prior studies have shown that current platform designs can lead to worker precarity in freelancer-client relationships, such as power imbalances, information asymmetry, and labor abuse. To envi…