Nel Escher

schoolUniversity of Michiganbar_chart#5497 Global Rank

Total Papers

HCI Rank

#5497

Research Areas

Years Active

Recent Publications

Code-ifying the Law: How Disciplinary Divides Afflict the Development of Legal Software

Proponents of legal automation believe that translating the law into code can improve the legal system. However, research and reporting suggest that legal software systems often contain flawed translations of the law, resulting in serious harms such as terminating children’s healthcare and charging innocent people wit…

DIS '233rd AuthorGamification Design +1

Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers' Experiences of Ambiguity in Instacart Work

On-demand work platforms are attractive alternatives to traditional employment arrangements. However, several questions around employment classification, compensation, data privacy, and equitable outcomes remain open. Fraught regulatory debates are compounded by the abilities of algorithmic management to structure dif…

CSCW '201st AuthorMisinformation and Trust

Exposing Error in Poverty Management Technology: A Method for Auditing Government Benefits Screening Tools

Public benefits programs help people afford necessities like food, housing, and healthcare. In the US, applicants must complete long forms to prove financial distress before receiving aid. Online benefits screening tools provide a gloss of such forms, advising households about their eligibility prior to completing ful…

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