Saba Tauseef

schoolIndependent Researcherbar_chart#6952 Global Rank

Total Papers

HCI Rank

#6952

Research Areas

Years Active

Recent Publications

A Comparative Analysis of Information Gathering by Chatbots, Questionnaires, and Humans in Clinical Pre-Consultation

Information gathering is an important capability that allows chatbots to understand and respond to users' needs, yet the effectiveness of LLM-powered chatbots at this task remains underexplored. Our work investigates this question in the context of clinical pre-consultation, wherein patients provide information to an…

CHI '245th+ AuthorConversational Chatbots +2

Beyond the Waiting Room: Patient's Perspectives on the Conversational Nuances of Pre-Consultation Chatbots

Pre-consultation serves as a critical information exchange between healthcare providers and patients, streamlining visits and supporting patient-centered care. Human-led pre-consultations offer many benefits, yet they require significant time and energy from clinical staff. In this work, we identify design goals for p…

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