CHI '222nd AuthorBest PaperAI Ethics, Fairness & Accountability +1
Designing for the Bittersweet: Improving Sensitive Experiences with Recommender Systems
It is difficult to design systems that honor the complex and often contradictory emotions that can be surfaced by sensitive encounters with recommender systems. To explore the design and ethical considerations in this space, we interviewed 20 people who had recently seen sensitive content through Facebook's Memories f…