Mehak Chhokar

ASHABot: An LLM-Powered Chatbot to Support the Informational Needs of Community Health Workers

Community health workers (CHWs) provide last-mile healthcare services but face challenges due to limited medical knowledge and training. This paper describes the design, deployment, and evaluation of ASHABot, an LLM-powered, experts-in-the-loop, WhatsApp-based chatbot to address the information needs of CHWs in India.…