Siddharth Suri

schoolMicrosoftbar_chart#2455 Global Rank

Total Papers

HCI Rank

#2455

Research Areas

Years Active

Recent Publications

Collaboration, Invisible Work, and The Costs of Macrotask Freelancing

Online labour platforms promise efficient, low-friction matching of workers with clients at scale and on-demand. Prior studies on Upwork have shown that the combination of specialized knowledge and expertise, high autonomy and extent of client-worker engagement makes macrotasks a unique category of ‘on-demand’ work. H…

CHI '22CorrespondingCrowdsourcing Task Design & Quality Control +1

How Much Do Platform Workers Value Reviews? An Experimental Method

Previous qualitative work has documented that platform workers place an immense importance on their reputation due to the use of algorithmic management by online labor platforms. We provide a general experimental method, which can be used across platforms and time, for numerically quantifying the intensity with which…

CSCW '212nd AuthorCrowds and Data Work

Quantifying the Invisible Labor in Crowd Work

Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible labor in these markets, which ultimately reduces workers' hourly wages. Invisible…

CSCW '20CorrespondingWork: Companies, P2P, and Freelancing

Stuck in the middle with you: The transaction costs of corporate employees hiring freelancers

Corporations are increasingly empowering employees to hire on-demand workers via freelance platforms. We interviewed full-time employees of a global technology company who hired freelancers as part of their job responsibilities. While there has been prior work describing freelancers' perspectives there has been little…

CHI '182nd AuthorCrowdsourcing Task Design & Quality Control +1

Running Out of Time: The Impact and Value of Flexibility in On-Demand Crowdwork

With a seemingly endless stream of tasks, on-demand labor markets appear to offer workers flexibility in when and how much they work. This research argues that platforms afford workers far less flexibility than widely believed. A large part of the "inflexibility" comes from tight deadlines imposed on tasks, leaving wo…

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