lightbulbPractical problemVUI 设计方法、指南与启发式评估设计师无法轻松创建自然的语音助手对话,有碍用户体验。CHI '21Designers Characterize Naturalness in Voice User Interfaces: Their Goals, Practices, and Challenges
lightbulbPractical problemVUI 设计方法、指南与启发式评估老年用户与语音助手对话时,难以感受到自然互动和情感连接。CHI '25Toward Enabling Natural Conversation with Older Adults via the Design of LLM-Powered Voice Agents that Support Interruptions and Backchannels
lightbulbPractical problemVUI 设计方法、指南与启发式评估用户期待的智能语音助手在能力和信任感之间存在巨大落差。CHI '24Apple’s Knowledge Navigator: Why Doesn’t that Conversational Agent Exist Yet?
lightbulbPractical problemVUI 设计方法、指南与启发式评估智能音箱等语音设备的用户界面体验不一致,难以满足用户需求。CUI '23What’s The Talk on VUI Guidelines? A Meta-Analysis of Guidelines for Voice User Interface Design
lightbulbPractical problemVUI 设计方法、指南与启发式评估用户体验评估繁琐且耗时,需要更高效的辅助工具。CHI '23Collaboration with Conversational AI Assistants for UX Evaluation: Questions and How to Ask them (Voice vs. Text)
lightbulbPractical problemVUI 设计方法、指南与启发式评估VUI设计工具与培训不足导致设计师难以有效设计自然互动的语音界面。CUI '22“Voice-First Interfaces in a GUI-First Design World”: Barriers and Opportunities to Supporting VUI Designers On-the-Job
lightbulbPractical problemVUI 设计方法、指南与启发式评估语音界面设计师对现有设计指南的理解不一致,遇到跨平台设计困难。CHI '22Unpacking Practitioners’ Attitudes Towards Codifications of Design Knowledge for Voice User Interfaces