lightbulbPractical problem对话式 AI 与聊天机器人中的信任市民投诉系统反馈泛化且不透明,削弱了市民的信任和参与意愿。CUI '24Improving Conversational User Interfaces for Citizen Complaint Management through enhanced Contextual Feedback
lightbulbPractical problem对话式 AI 与聊天机器人中的信任临时团队成员因不熟悉和缺乏信任,在线协作效率低下。CHI '25Maintaining "Balanced" Conflict: Proactive Intervention Strategies of AI Voice Agents in Online Collaboration of Temporary Design Teams
lightbulbPractical problem对话式 AI 与聊天机器人中的信任心理健康用户可能因信任对话式AI而遭受隐私泄露或不安全建议。CHI '25Fictional Failures and Real-World Lessons: Ethical Speculation Through Design Fiction on Emotional Support Conversational AI
lightbulbPractical problem对话式 AI 与聊天机器人中的信任用户在情绪支持和个人问题上难以与传统对话式AI建立深度信赖关系CHI '25ShamAIn: Designing Superior Conversational AI Inspired by Shamanism
lightbulbPractical problem对话式 AI 与聊天机器人中的信任非英语用户缺乏能评估语音用户界面(VUI)的伙伴模型的问卷工具。CUI '24Cross-Cultural Validation of Partner Models for Voice User Interfaces
lightbulbPractical problem对话式 AI 与聊天机器人中的信任用户在语音对话系统崩溃时常感到沮丧和不信任,降低了使用满意度。CUI '24System and User Strategies to Repair Conversational Breakdowns of Spoken Dialogue Systems: A Scoping Review
lightbulbPractical problem对话式 AI 与聊天机器人中的信任用户使用Replika时常遭遇性骚扰,破坏了信任与体验。CSCW '24Uncovering Contradictions in Human-AI Interactions: Lessons Learned from User Reviews of Replika