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Author: 18740

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"All Day, Every Day, Listening to Trauma": Investigating Features of Digital Interventions for Empathy-Based Stress and Burnout

Frontline workers (FLWs) in gender-based violence (GBV) service provision regularly engage in intense emotional labor to provide survivors of GBV with essential, often life-saving, services. However, FLWs experience intense burnout, resulting in turnover rates as high as 50% annually and a critical loss of services fo…

Connie W. Chau et al.Northwestern University

Envisioning the Future of Burnout Support: Understanding Frontline Workers' Experiences in Nonprofit Gender-Based Violence Organizations

Frontline workers (FLWs) provide essential services necessary for a functioning society, but the nature of their work contributes to their high rates of burnout. This burnout impacts not only their own health, but also has dire consequences for the people most in need of their services. Digital interventions for burno…

Connie W. Chau et al.Northwestern University

Session 1c: Care for the Caregivers

Opportunities in Mental Health Support for Informal Dementia Caregivers Suffering from Verbal Agitation

People with dementia (PwD) often present verbal agitation such as cursing, screaming, and persistently complaining. Verbal agitation can impose mental distress on informal caregivers (e.g., family, friends), which may cause severe mental illnesses, such as depression and anxiety disorders. To improve informal caregive…

Taewook Kim et al.Northwestern University

Session 1c: Care for the Caregivers

Voice Assistants for Mental Health Services: Designing Dialogues with Homebound Older Adults

The number of older adults who are homebound with depressive symptoms is increasing. Due to their homebound status, they have limited access to trained mental healthcare support, which leaves this support often to untrained family caregivers. To increase access, a growing interest is placed on using technology-mediate…

Novia Wong et al.University of California, Irvine

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EquityWare: Co-Designing Wearables With And For Low Income Communities In The U.S.

Wearables are a potentially vital mechanism for individuals to monitor their health, track behaviors, and stay connected. Unfortunately, both price and a lack of consideration of the needs of low-SES communities have made these devices inaccessible and unusable for communities that would most substantially benefit fro…

Stefany Cruz et al.Northwestern University

Care Frictions: A Critical Reframing of Patient Noncompliance in Health Technology Design

Patient work encompasses a challenging set of activities necessary for learning about and managing chronic conditions over time. Many patient-centered health technology interventions focus on supporting types of patient work, such as symptom tracking, medication adherence, and information sharing between patients and…

Eleanor R. Burgess et al.Northwestern University

Health and Consultation Practices, Addictive Behaviors, and Social Re-entry

Care Frictions: A Critical Reframing of Patient Noncompliance in Health Technology Design

Eleanor R. Burgess et al.Northwestern University

Health and Consultation Practices, Addictive Behaviors, and Social Re-entry

Standardizing Participant Compensation Reporting in HCI: A Meta-Review and Recommendations for the Field

The user study is a fundamental method used in HCI. In designing user studies, we often use compensation strategies to incentivize recruitment. However, compensation can also lead to ethical issues, such as coercion. The CHI community has yet to establish best practices for participant compensation. Through a systemat…

Jessica Pater et al.Parkview Health

Designing AI for Trust and Collaboration in Time-Constrained Medical Decisions: A Sociotechnical Lens

Major depressive disorder is a debilitating disease affecting 264 million people worldwide. While many antidepressant medications are available, few clinical guidelines support choosing among them. Decision support tools (DSTs) embodying machine learning models may help improve the treatment selection process, but oft…

Maia Jacobs et al.Northwestern University

"I think we know more than our doctors": How primary caregivers manage care teams with limited disease-related expertise

Healthcare providers play a critical role in the management of a chronic illness by providing education about the disease, recommending treatment options, and developing care plans. However, when managing a rare disease, patients and their primary caregivers often work with healthcare systems that lack the infrastruct…

Maia Jacobs et al.Northwestern University

Health and Caregiving

Workshop: Conducting Research with Stigmatized Populations: Practices, Challenges ...

Conducting research with communities who are at risk of being stigmatized can be a challenging endeavor. It is often difficult to reach and recruit individuals for research purposes regarding a stigmatized condition or situation. Yet, researchers in our field have recognized the importance of work in this area and hav…

Juan Fernando Maestre et al.Indiana University

Workshop: Conducting Research with Stigmatized Populations: Practices, Challenges ...

Paper Title	Authors	Research Topics
emoji_events "All Day, Every Day, Listening to Trauma": Investigating Features of Digital Interventions for Empathy-Based Stress and Burnout Frontline workers (FLWs) in gender-based violence (GBV) service provision regularly engage in intense emotional labor to provide survivors of GBV with essential, often life-saving, services. However, FLWs experience intense burnout, resulting in turnover rates as high as 50% annually and a critical loss of services fo…	CC Connie W. Chau et al.Northwestern University
Envisioning the Future of Burnout Support: Understanding Frontline Workers' Experiences in Nonprofit Gender-Based Violence Organizations Frontline workers (FLWs) provide essential services necessary for a functioning society, but the nature of their work contributes to their high rates of burnout. This burnout impacts not only their own health, but also has dire consequences for the people most in need of their services. Digital interventions for burno…	CC Connie W. Chau et al.Northwestern University	Session 1c: Care for the Caregivers
Opportunities in Mental Health Support for Informal Dementia Caregivers Suffering from Verbal Agitation People with dementia (PwD) often present verbal agitation such as cursing, screaming, and persistently complaining. Verbal agitation can impose mental distress on informal caregivers (e.g., family, friends), which may cause severe mental illnesses, such as depression and anxiety disorders. To improve informal caregive…	TK Taewook Kim et al.Northwestern University	Session 1c: Care for the Caregivers
Voice Assistants for Mental Health Services: Designing Dialogues with Homebound Older Adults The number of older adults who are homebound with depressive symptoms is increasing. Due to their homebound status, they have limited access to trained mental healthcare support, which leaves this support often to untrained family caregivers. To increase access, a growing interest is placed on using technology-mediate…	NW Novia Wong et al.University of California, Irvine
AdRecommended Learn AI Coding at CodeNow Structured lessons, hands-on projects, and continuous updates for people bringing AI into real development work. Explore Now
EquityWare: Co-Designing Wearables With And For Low Income Communities In The U.S. Wearables are a potentially vital mechanism for individuals to monitor their health, track behaviors, and stay connected. Unfortunately, both price and a lack of consideration of the needs of low-SES communities have made these devices inaccessible and unusable for communities that would most substantially benefit fro…	SC Stefany Cruz et al.Northwestern University
Care Frictions: A Critical Reframing of Patient Noncompliance in Health Technology Design Patient work encompasses a challenging set of activities necessary for learning about and managing chronic conditions over time. Many patient-centered health technology interventions focus on supporting types of patient work, such as symptom tracking, medication adherence, and information sharing between patients and…	EB Eleanor R. Burgess et al.Northwestern University	Health and Consultation Practices, Addictive Behaviors, and Social Re-entry
Care Frictions: A Critical Reframing of Patient Noncompliance in Health Technology Design Patient work encompasses a challenging set of activities necessary for learning about and managing chronic conditions over time. Many patient-centered health technology interventions focus on supporting types of patient work, such as symptom tracking, medication adherence, and information sharing between patients and…	EB Eleanor R. Burgess et al.Northwestern University	Health and Consultation Practices, Addictive Behaviors, and Social Re-entry
Standardizing Participant Compensation Reporting in HCI: A Meta-Review and Recommendations for the Field The user study is a fundamental method used in HCI. In designing user studies, we often use compensation strategies to incentivize recruitment. However, compensation can also lead to ethical issues, such as coercion. The CHI community has yet to establish best practices for participant compensation. Through a systemat…	JP Jessica Pater et al.Parkview Health
Designing AI for Trust and Collaboration in Time-Constrained Medical Decisions: A Sociotechnical Lens Major depressive disorder is a debilitating disease affecting 264 million people worldwide. While many antidepressant medications are available, few clinical guidelines support choosing among them. Decision support tools (DSTs) embodying machine learning models may help improve the treatment selection process, but oft…	MJ Maia Jacobs et al.Northwestern University
"I think we know more than our doctors": How primary caregivers manage care teams with limited disease-related expertise Healthcare providers play a critical role in the management of a chronic illness by providing education about the disease, recommending treatment options, and developing care plans. However, when managing a rare disease, patients and their primary caregivers often work with healthcare systems that lack the infrastruct…	MJ Maia Jacobs et al.Northwestern University	Health and Caregiving
Workshop: Conducting Research with Stigmatized Populations: Practices, Challenges ... Conducting research with communities who are at risk of being stigmatized can be a challenging endeavor. It is often difficult to reach and recruit individuals for research purposes regarding a stigmatized condition or situation. Yet, researchers in our field have recognized the importance of work in this area and hav…	JM Juan Fernando Maestre et al.Indiana University	Workshop: Conducting Research with Stigmatized Populations: Practices, Challenges ...