Connie W. Chau

schoolNorthwestern Universitybar_chart#3056 Global Rank

Total Papers

HCI Rank

#3056

Research Areas

Years Active

Recent Publications

"All Day, Every Day, Listening to Trauma": Investigating Features of Digital Interventions for Empathy-Based Stress and Burnout

Frontline workers (FLWs) in gender-based violence (GBV) service provision regularly engage in intense emotional labor to provide survivors of GBV with essential, often life-saving, services. However, FLWs experience intense burnout, resulting in turnover rates as high as 50% annually and a critical loss of services fo…

CSCW '241st AuthorSession 1c: Care for the Caregivers

Envisioning the Future of Burnout Support: Understanding Frontline Workers' Experiences in Nonprofit Gender-Based Violence Organizations

Frontline workers (FLWs) provide essential services necessary for a functioning society, but the nature of their work contributes to their high rates of burnout. This burnout impacts not only their own health, but also has dire consequences for the people most in need of their services. Digital interventions for burno…

CHI '231st AuthorMakerspace Culture +1

On Hackathons: A Multidisciplinary Literature Review

The number of hackathon events worldwide has nearly quadrupled in the last five years. Despite exponential growth across diverse industries and increasing interest across academic disciplines, our integrated understanding of the phenomena of hackathons is limited. We conduct the first multidisciplinary literature revi…

CHI '233rd AuthorHaptic Wearables +1

EquityWare: Co-Designing Wearables With And For Low Income Communities In The U.S.

Wearables are a potentially vital mechanism for individuals to monitor their health, track behaviors, and stay connected. Unfortunately, both price and a lack of consideration of the needs of low-SES communities have made these devices inaccessible and unusable for communities that would most substantially benefit fro…

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