Hide-and-seek: Detecting Workers' Emotional Workload in Emotional Labor Contexts Using Multimodal Sensing
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Notification & Interruption ManagementWorkplace Wellbeing & Work Stress
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Research Questions
3- How can multimodal sensing technology assess employees' emotional workload in real time?Category: Edible Information Encoding and Food Interaction DesignSimilar questionsarrow_forward
- How does customer voice data compare with employee voice and physiological data in emotional workload assessment?Category: Edible Information Encoding and Food Interaction DesignSimilar questionsarrow_forward
- Which is more effective for emotional workload labeling: stimulus-intensity-based labels or employee self-reported labels?Category: Edible Information Encoding and Food Interaction DesignSimilar questionsarrow_forward
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Practical Problems
1- Service industry employees struggle to express true emotions and monitor emotional workload in time.Category: Edible Information Encoding and Food Interaction DesignSimilar questionsarrow_forward
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UbiComp
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Year
2024
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5 authors
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Notification & Interruption Management, Workplace Wellbeing & Work Stress
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