Voice interfaces such as in-home and mobile digital assistants, mobile screen readers, and chatbots are tools that can support communication, collaboration, and information seeking, and are becoming increasingly commonplace. Because they don’t require the motor skills needed for text input through a keyboard, the barriers of entry and use for older adults and people with disabilities are lowered. Yet, accessibility of speech interaction can still be a challenge. Using and designing voice interfaces is radically different from graphical interfaces, redefining how we must think about accessibility and what it means for a conversation to be accessible.

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https://hci.top/en/papers/cscw/6545/2018

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2018
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