"As Uploaders, We Have the Responsibility”: Individualized Professionalization of Bilibili Uploaders

Electrical Muscle Stimulation (EMS)Social Platform Design & User BehaviorContent Creators (YouTubers, Podcasters)UI/UX Designers

Title of the Paper

“As Uploaders, We Have the Responsibility”: Individualized Professionalization of Bilibili Uploaders

Paper Information

  • Research Domain: Professionalization process of online content creation, specifically focusing on the Chinese online video platform Bilibili.
  • Keywords: Online creative media, User-Generated Content (UGC), professionalization, community culture, digital economy, individualized professionalization, content creation platforms, audience feedback, video production skills, social media influence

Research Background and Problem Statement

  • Identified Problem: Although social media has given rise to many emerging professions (e.g., bloggers, YouTubers, micro-celebrities), there is still insufficient understanding of how individuals develop professional roles through digital media. Particularly on UGC platforms, there is a lack of research on how ordinary users are cultivated into professional content creators and eventually develop this into a career path.
  • Significance: The Creator Economy is flourishing, and online content creation has become one of the most attractive careers of the 21st century. However, the challenges of professionalization, the intensity of labor, and the small proportion of successful creators warrant further study. Understanding this process in social media environments is crucial for supporting future content creators and designing supportive platforms.
  • Research Motivation and Related Work:
    • Existing research has examined the professionalization process of technical professions or UGC platforms, focusing primarily on how traditional professions integrate into these emerging platforms or the role of professional institutions. However, there is limited research on how grassroots users develop professional roles on these platforms.

Proposed Solution

  • Method or Solution Proposed:
    • Investigate the professionalization process of users on the popular Chinese UGC platform Bilibili.
    • Conduct a qualitative study based on semi-structured interviews, analyzing the experiences of 13 Bilibili users with varying levels of participation, ranging from casual consumers to uploaders with tens of thousands of followers.
  • Innovative Contribution:
    • Introduce the concept of “Individualized Professionalization” to describe the career development process from grassroots to professionalization in digital media environments.
    • Highlight the difference from traditional professionalization processes (institution-led, career-oriented training), emphasizing a community-driven, bottom-up path to professionalization.
  • Implementation Steps and Key Techniques:
    • Collect personal interview data from 13 Bilibili users.
    • Apply Grounded Theory to analyze the data, extracting core themes of professionalization: the formation of ethical norms and the enhancement of technical skills.

Research Findings

  • Specific Findings:
    • The professionalization trajectory of Bilibili uploaders is outlined, including:
      • Transitioning from simply uploading personal videos to gradually identifying with the role of an uploader.
      • Shifting from self-directed content creation to adopting an audience-centered approach.
      • Continuously improving professional skills through technical learning and understanding platform algorithms.
    • Uploaders gradually develop professional technical abilities and service ethics through social interactions on the platform and personal experiences.
  • Advantages:
    • Compared to traditional professionalization paths, individualized professionalization aligns better with the characteristics of modern digital media environments, such as its grassroots-driven nature, community orientation, and individualized development paths.
    • Emphasizes the role of platform algorithms, audience interaction, and video data feedback, offering a new perspective for understanding professionalization on UGC platforms.
  • Experimental or Evaluation Results:
    • The professionalization process of Bilibili uploaders is validated, with case studies showing uploaders’ awareness of their “uploader” identity and their career-oriented aspirations.
    • However, uploaders face significant challenges, including the solitary nature of video production, limitations in equipment and skills, and an asymmetrical relationship with platform algorithms.
  • Limitations and Future Directions:
    • Focused only on early-stage amateur uploaders, excluding mature uploaders supported by MCN institutions.
    • Future research should explore different stages of the professionalization process and the dynamic relationship between institutional support and community culture.
    • Investigate how supportive systems can be designed to enhance UGC platforms’ role in promoting uploader professionalization.

This paper provides an in-depth exploration of the evolution of individualized professionalization within the digital creator economy, offering significant insights for the design and management of future UGC platforms.

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https://hci.top/en/papers/chi/71916/2022

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DOI: https://dl.acm.org/doi/abs/10.1145/3491102.3517509
At a Glance

Paper Snapshot

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Source
CHI
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Year
2022
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Authors
4 authors
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Subtopics
Electrical Muscle Stimulation (EMS), Social Platform Design & User Behavior
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Professions
Content Creators (YouTubers, Podcasters), UI/UX Designers
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Full text indexed
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Related Papers
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