Addressing Network Anxieties with Alternative Design Metaphors

Optimism and positivity permeate discourses of smart interactive network technologies. Yet we do not have to look too far or too deep to find anxieties knotting up on the horizon and festering below the network’s glistening surface. This paper contributes a set of concepts, tactics, and novel design forms for addressing network anxieties generated through a design-led inquiry, or research through design approach. We present three technically grounded metaphors illustrated with examples selected from our exploratory design process. Weaving together concepts from surveillance studies, cultural studies, and other areas of the humanities with our visual and physical design work, we help draw attention to under-addressed concerns within HCI while proposing alternative ways of framing and engaging design issues arising with network technologies.