Identifying Manipulative Advertising Techniques in XR Through Scenario Construction

Immersion & Presence ResearchSocial Platform Design & User BehaviorTechnology Ethics & Critical HCIAdvertising & Marketing ProfessionalsConsumers & Shoppers

Title of the Paper

Identifying Manipulative Advertising Techniques in XR Through Scenario Construction

Bibliographic Information

  • Subject Area: Extended Reality (XR) Advertising and Consumer Psychology
  • Keywords: Extended Reality, Augmented Reality, Virtual Reality, Advertising, Privacy, Computer Ethics, Scenario Construction

Research Background and Problem Statement

  • Problem Identified:
    • The immersive and realistic features of XR advertising may be maliciously exploited to entice consumers into purchasing unnecessary or even harmful products.
  • Significance:
    • With the rapid growth of the XR technology market, it is expected to become mainstream in the coming years, introducing new advertising formats while posing novel threats to consumer privacy and psychology.
  • Research Motivation and Related Work:
    • The authors argue that the manipulative issues present in traditional advertising could become more severe in XR.
    • There is a research gap in the areas of manipulative advertising, XR advertising technologies and their effects, as well as ethical issues related to XR, which urgently need to be explored.

Proposed Solution

  • Proposed Method: A scenario construction method to analyze and predict future instances of manipulative advertising in XR and associated risks.
  • Innovative Contributions:
    • Based on existing technologies and development trends, the authors constructed narrative cases encompassing seven different scenarios of manipulative advertising, revealing potential technological abuses and consumer harm.
    • Identified five key mechanisms of manipulative advertising and discussed related research challenges.
  • Implementation Steps:
    • Analyze existing XR technologies and advertising formats.
    • Predict future forms of manipulative advertising through scenario construction.
    • Summarize manipulative mechanisms and propose research challenges and solutions.
    • Provide practical and theoretical evidence to support the findings.

Research Outcomes

  • Specific Outcomes:
    • Developed seven scenarios of manipulative XR advertising, covering various dimensions of technological abuse and consumer impact.
    • Identified five manipulative mechanisms: misleading experiential marketing, inducing artificial emotions, exploiting emotional vulnerabilities, emotional manipulation through hyper-personalization, and distorting reality.
  • Advantages and Comparisons:
    • Through detailed scenario construction, the study reveals the potential risks of manipulation in XR advertising, which may pose greater challenges and dangers than traditional advertising.
    • Offers research directions across technological and ethical domains, providing guidance for technical regulations and ethical standards.
  • Experimental or Evaluation Results:
    • Described specific examples of privacy breaches and manipulative advertising risks, as well as the consumer behavioral biases these technological abuses might cause.
  • Limitations and Future Directions:
    • The manipulative XR advertising scenarios remain in the predictive stage and require further validation and quantification of actual risk levels.
    • Suggests conducting user studies to better understand consumer perceptions of privacy data collection and resistance strategies against manipulative advertising.
    • Proposes developing standardized design interventions to enhance consumers' ability to identify and resist XR advertising.

Research Challenges

  1. Analysis and Monitoring of XR Advertising:
    • What XR advertising technologies are currently in use?
    • How do XR advertising scenarios vary across different countries or sociocultural contexts?
    • What types of manipulative techniques exist in XR advertising?
  2. Privacy Risks in XR:
    • What data do XR advertisers collect, and how might this data be used?
    • The impact of data collection on consumers and its potential for misuse.
    • Developing intervention strategies to mitigate potential harms from data collection.
  3. Deconstructing XR Advertising Immersion:
    • How does the immersive nature of XR advertising affect advertising effectiveness and consumers' ability to make rational evaluations?
    • Will the novelty of XR technology diminish its immersive impact over time?
  4. Enhancing XR Advertising Recognition:
    • How can educational training be designed to improve consumers' ability to recognize XR advertising?
    • Can technical methods automatically identify subtle or misleading XR advertisements?

Conclusion

This paper provides profound insights into the identification and mitigation of manipulative advertising in XR by predicting and analyzing future scenarios. It offers actionable recommendations for technology developers, consumers, and policymakers. The study emphasizes the importance of forward-looking research to take timely measures against manipulative risks before XR advertising becomes more mainstream.

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https://hci.top/en/papers/chi/47370/2021

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DOI: https://doi.org/10.1145/3411764.3445253
At a Glance

Paper Snapshot

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Source
CHI
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Year
2021
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Authors
2 authors
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Subtopics
Immersion & Presence Research, Social Platform Design & User Behavior, Technology Ethics & Critical HCI
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Professions
Advertising & Marketing Professionals, Consumers & Shoppers
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