MissIt: Using Missed Calls for Free, Extremely Low Bit-Rate Communication in Developing Regions

Developing Countries & HCI for Development (HCI4D)Participatory DesignMicro-Entrepreneurs (Developing Countries)Government Officials & Civil Servants

Mobile devices have become the primary mode for Internet access in developing countries. Yet typical data plans and SMS costs can be overwhelming for low income users in these countries. In this paper, we explore the design and usability of a free but extremely low bit rate communication channel to address this challenge. We propose, a data communication channel that uses to transmit messages between phones, thereby sacrificing performance in exchange for low cost. While the data rate of is extremely low (<1 bps), our prototype implementation and small scale user studies explore the feasibility of this idea for different types of messaging scenarios. Our results show that could be a viable option for messaging scenarios that require short, pre-determined responses (e.g., survey questions) while for traditional SMS-style messaging, a suitable user interface and other customizations are likely required to make it a viable option for users.

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https://hci.top/en/papers/chi/32137/2020

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DOI: https://doi.org/10.1145/3313831.3376259
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Source
CHI
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Year
2020
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Authors
6 authors
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Subtopics
Developing Countries & HCI for Development (HCI4D), Participatory Design
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Professions
Micro-Entrepreneurs (Developing Countries), Government Officials & Civil Servants
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Abstract only
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