Roger That: Firefighters’ Perspectives on Integrating Drones in Radio Communication

Drone Interaction & ControlTeleoperation & TelepresencePolice & Emergency Service Personnel

Paper Title

Roger That: Firefighters’ Perspectives on Integrating Drones in Radio Communication

Publication Info

  • Topic area: Integration of drones into firefighting radio communication systems.
  • Keywords: Firefighting, drones, radio communication, human-robot interaction, situational awareness, emergency response, UAVs, autonomous systems, design recommendations, safety-critical domains.

Background and Problem

  • Problem / challenge: Drones currently support firefighting operations primarily through visual data shared with commanders, but this information does not reach squad firefighters directly. The lack of integration into the existing radio communication system causes delays and limits operational responsiveness.
  • Significance: Integrating drones into radio communication could streamline information flow, enhance situational awareness, and improve decision-making in time-critical and hazardous environments.
  • Motivation and related work: Prior research has explored drones for reconnaissance and situational assessment but has not examined their integration into firefighters’ radio systems. This study addresses the gap by investigating how drones could act as radio-communicating agents within established communication infrastructures.

Solution

  • Proposed approach: Integration of drones into firefighting radio systems as active communicative agents, capable of task-based interaction and autonomous reporting in emergencies.
  • Novelty:
    1. Exploration of drones as participants in structured radio communication systems.
    2. Development of design recommendations for integrating drones into firefighting workflows.
    3. Identification of task-based and multimodal communication models for drones in safety-critical contexts.
    4. Insights into the cultural and operational alignment of drones with existing firefighting protocols.
  • Procedure and key techniques:
    • Conducted semi-structured interviews with 12 firefighters in Germany to understand current communication practices and drone usage.
    • Analyzed participants’ perspectives on integrating drones into radio communication.
    • Developed design recommendations based on findings, emphasizing task-based interaction, prioritization, and multimodal support.

Results

  • Concrete findings:
    • Firefighters envision drones as valuable tools for reconnaissance, capable of reporting findings via radio.
    • Participants preferred a task-based communication model where drones report only when prompted or in emergencies.
    • Drones should use natural language and have their own call signs for seamless integration into radio protocols.
    • Multimodal communication (e.g., combining radio with visual interfaces) was seen as essential for effective information delivery.
  • Advantage over baselines:
    • Direct integration into radio systems reduces communication delays and enhances situational awareness for squad firefighters.
    • Task-based and prioritized communication prevents radio channel overload while ensuring critical information is relayed promptly.
  • Experiments / evaluation:
    • User study with 12 firefighters (11M, 1F) aged 26–61 years, with an average of 25.5 years of firefighting experience.
    • Interviews explored current practices, drone usage, and perspectives on radio-communicating drones.
    • Reflexive thematic analysis identified six themes, including organizational structure, mission dynamics, and communication practices.
  • Limitations and future work:
    • Study focused on German firefighting systems; findings may need adaptation for other regions with different infrastructures.
    • Field testing and prototype development are required to validate the integration of drones into real-world firefighting operations.
    • Future research should explore thresholds for drone-initiated communication, optimal voice characteristics, and scalability for multi-drone systems.

Summary

This study investigates the integration of drones into firefighting radio communication systems, addressing delays in information flow to squad firefighters. Through interviews with 12 firefighters, the authors identified a task-based communication model as the preferred approach, with drones reporting findings on command or in emergencies. Design recommendations include natural language communication, multimodal support, and prioritization of critical information. The findings demonstrate the feasibility of drones as radio-communicating agents, aligning with existing protocols and enhancing situational awareness. Future work will focus on field testing, scalability, and cross-domain applicability.

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https://hci.top/en/papers/chi/221990/2026

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open_in_newOpen DOI Link
DOI: https://doi.org/10.1145/3772318.3790478
At a Glance

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Source
CHI
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Year
2026
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Authors
2 authors
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Subtopics
Drone Interaction & Control, Teleoperation & Telepresence
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Professions
Police & Emergency Service Personnel
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4 related papers