Configuring Participatory Research as Give and Take Relationships: Methodological Reflections on Co-Designing Booklets with a Men Shed
Research Background and Issues
What problems or challenges did the authors identify?
- HCI (Human-Computer Interaction) research often demands significant amounts of participants' time, attention, ideas, and data, but rarely provides immediate, meaningful value to participants in return.
- This one-sided approach is particularly pronounced in long-term participatory research conducted in low-resource communities.
- Current participatory design methods lack sufficient focus on the direct benefits to participants and have not adequately explored how the research process itself can be meaningful to community partners.
Why are these issues important?
- If research does not reflect concern for participants' interests, it may not only raise ethical concerns but also weaken the willingness of communities to participate.
- HCI research urgently needs a "give-and-take" relationship that both meets research goals and provides direct value to the community.
- Designing without considering interpersonal relationships in low-resource or marginalized communities may exacerbate existing inequalities.
Research Motivation and Related Work
- The authors aim to reconfigure participatory research, shifting the focus from researchers' goals to simultaneously addressing the needs of partner communities.
- This study explores fostering a two-way relationship in a practical application scenario by collaborating with the "Blaydon Shed" in northern England to co-design a promotional booklet for the community.
- Related literature highlights that participatory design projects often overlook participants' actual benefits (e.g., Bossen et al.'s research on "user benefits") and suggests adopting more inclusive approaches (e.g., Akama and Light's concept of "contingency readiness").
Solution
What methods or solutions did the authors propose?
- The authors proposed a participatory approach, co-designing a booklet with community members that includes text and images.
- The booklet serves a dual purpose: as a tool for research data collection and as promotional material for Blaydon Shed to attract new members and increase community visibility.
What is innovative about this solution?
- It shifts HCI research from a researcher-centered model to a two-way interactive relationship that directly benefits the community.
- Through a co-design process, it identifies community needs and incorporates them into the final outcomes.
- By using creative design (e.g., visual and non-textual representations), it overcomes the limitations of traditional language-based methods, expanding the possibilities for participants to express their views.
What are the implementation steps? What key technologies were used?
- Data Collection: Conducted participant observation, open-ended interviews, and documentation of daily activities, using multimedia to record raw data.
- Content Extraction: Collaborated with community members to extract key content from the collected data and determine the initial structure of the booklet.
- Co-Design: Formed an editorial team (community members and researchers) to coordinate content and design options (e.g., image selection, text content).
- Formatting and Publishing: Used professional desktop publishing tools to produce an A5-format promotional booklet, ensuring high-quality printing and production.
- Reflection and Evaluation: After the initial release of the booklet, continuously reflected on the timeliness of its design and content, updating the booklet to maintain its relevance.
Research Outcomes
What specific outcomes were achieved?
- The research produced a 12-page color booklet to promote Blaydon Shed, which also served as part of the research data collection and documentation.
- The booklet became an effective promotional tool for community activities, reflecting the needs of the target audience and the uniqueness of the community.
How does it compare to existing solutions? What are its advantages?
- It breaks away from the traditional one-way data collection model in academic research, creating direct benefits for participants.
- It fosters more participant-centered modes of engagement, moving beyond the narrow focus on technology development.
- It enhances the sustainability of community activities, such as increasing the social impact of "Blaydon Shed" through design and technical support.
What were the experimental or evaluation results?
- The promotional booklet reduced Blaydon Shed's reliance on online platforms and successfully attracted more target audiences, such as men facing mental health challenges.
- The co-creation process deepened researchers' understanding of the materiality and social dynamics of the community space, particularly regarding gender roles and intergenerational relationships.
Limitations and Future Directions
Limitations:
- The booklet design relied on the creativity and technical skills of the researchers, which may lead to community dependence on the researchers.
- The need for continuous updates to maintain the booklet's relevance requires significant effort and resources.
- Ideological conflicts during the process (e.g., the researchers' feminist stance versus the community founder's patriarchal background) increased the risks in collaboration.
Future Directions:
- Explore ways to train community members to directly use design tools, reducing reliance on researchers.
- Seek more universally applicable methods to balance the interests of researchers and communities.
- Extend the research to other types of community spaces to explore the transferability of interaction models across different cultural contexts.
Conclusion
Through the collaboration with "Blaydon Shed" to design a promotional booklet, the authors demonstrated a new model for participatory HCI research and proposed a concrete pathway for building "two-way relationships." This model provides direct benefits to users, enhances the social impact of the target audience, and achieves practical social benefits beyond academic research. At the same time, the study highlights the challenges and compromises in collaboration, offering valuable lessons for future design practices.
Research Questions / Practical Problems
Question signals indexed for this paper.
Research Questions
3- How can bidirectional interaction between research goals and direct community value be established in HCI research?Category: Participatory, CBPD, and Community-Engaged Research MethodsSimilar questionsarrow_forward
- How can co-design brochures meet research data collection needs while increasing community impact?Category: Participatory, CBPD, and Community-Engaged Research MethodsSimilar questionsarrow_forward
- How can participatory design address existing inequalities in low-resource or marginalized communities?Category: Participatory, CBPD, and Community-Engaged Research MethodsSimilar questionsarrow_forward
Practical Problems
1- Communities feel research participation brings no direct benefits, reducing cooperation motivation.Category: Participatory, CBPD, and Community-Engaged Research MethodsSimilar questionsarrow_forward
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