Digital Technologies and Human Trafficking: Combating Coercive Control and Navigating Digital Autonomy

Online Harassment & Counter-ToolsIoT Device PrivacySocial WorkersRefugee & Immigrant Service Providers

Research Background and Issues

  • What problems or challenges did the authors identify?

    1. Victims of human trafficking experience technology-based coercive control during and after trafficking, including surveillance, intimidation, extortion, impersonation, and harassment.
    2. The use of technology in aiding victims' recovery is both a threat and a tool, as trafficking-related digital footprints can have lasting impacts on victims' digital autonomy, economic mobility, and sense of security.
    3. Existing research and interventions primarily focus on protecting other victim groups (e.g., victims of gender-based violence) from technology abuse, with limited attention to the unique digital safety issues faced by human trafficking victims.
  • Why is this issue important? Human trafficking is a major global social issue with far-reaching impacts that extend beyond physical and psychological trauma to victims' digital spaces and future opportunities. Technology, as a double-edged sword, can serve as both a tool for perpetrators to monitor victims and a critical avenue for seeking help and recovery. Designing effective technological solutions to support these victims holds significant social and ethical value.

  • Research Motivation and Related Work While progress has been made in understanding the impact of technology abuse on other victim groups (e.g., intimate partner violence and sex workers), there is insufficient focus on technology-related issues specific to human trafficking victims. Existing technology abuse clinics (e.g., those supporting intimate partner violence victims) may not fully address the unique needs of trafficking victims.

Solutions

  • What methods or solutions did the authors propose?

    1. Conducted semi-structured interviews with 21 participants, including trafficking survivors and professional advocates, to analyze how traffickers use technology for control and survivors' resistance strategies.
    2. Explored the role of technology in recovery and establishing digital safety.
    3. Proposed expanding existing technology abuse support services to trafficking victims and designed trauma-informed, context-specific intervention guidelines.
  • What are the innovative aspects of this solution?

    1. Systematically revealed how traffickers use technology (e.g., location tracking, extortion, and impersonation) to exert psychological and behavioral control.
    2. Highlighted the unique characteristics of technology abuse in trafficking contexts, such as overt surveillance (more prevalent compared to other scenarios) and the transfer and legitimization of criminal evidence.
    3. Compared technology abuse in trafficking scenarios with other abuse contexts, identifying potential adaptability and limitations of existing solutions.
  • What are the implementation steps? What key technologies were used?

    1. Collected interview data and conducted qualitative analysis to construct an analytical framework for trafficking-related technology abuse behaviors and impacts.
    2. Synthesized survivors' and advocates' needs for technology-related support services, including secure communication, privacy protection, and restoring digital autonomy.
    3. Proposed developing specific technological support services, such as tools to identify tracking technologies, clear digital footprints, and provide trauma-informed technology literacy education.

Research Outcomes

  • What specific outcomes were achieved?

    1. Identified four core strategies traffickers use to leverage technology for control: surveillance (especially location tracking), intimidation and extortion, impersonation, and harassment.
    2. Discovered survivors' creative strategies for using technology to access support services and resources, though these resistance mechanisms carry risks, such as escalating violence from traffickers.
    3. Illustrated the long-term impacts of the digital environment on survivors' recovery, including the erosion of privacy, economic capacity, and psychological well-being due to persistent digital footprints.
  • What advantages does it have compared to existing solutions?

    1. Emphasized trauma-informed and context-specific service design rather than merely improving technological functionality.
    2. Highlighted the potential adaptability of existing technology abuse clinic models and provided specific recommendations for extending them to trafficking survivors.
    3. Proposed multi-level interventions, including individual support services and structural technological policy reforms.
  • What were the experimental or evaluation results? By analyzing interview data, the study demonstrated the complex patterns of technology abuse faced by trafficking survivors and their coping strategies. However, further experiments are needed to validate the feasibility and effectiveness of the proposed interventions.

  • Limitations and Future Directions

    1. The sample collection was primarily concentrated in several U.S. states, which may not fully represent the complexity of trafficking on a global scale.
    2. Limited research on technology abuse in non-gender-based trafficking and trafficking of minors; future studies should expand to cover more diverse trafficking contexts.
    3. Suggested further development and testing of tailored technological support services for trafficking victims, including more effective tools for removing online harassment content and resources for privacy protection planning.

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https://hci.top/en/papers/chi/189146/2025

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DOI: https://dl.acm.org/doi/10.1145/3706598.3713544
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CHI
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2025
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Online Harassment & Counter-Tools, IoT Device Privacy
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Social Workers, Refugee & Immigrant Service Providers
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