M
Voice and Dialogue Systems
Dialogue Foundations
37 cards- When Voice-First Is Appropriate 3
- Memory Load of Screenless Interaction 3
- Dialogue Turns 3
- Context Retention 3
- Topic Switching and Task Nesting 6
- Repair Strategies 3
- Silence and Timeouts 3
- Turns and Floor Management 3
- Context Retention and Reference Resolution 3
- Silence, Timeouts and Re-prompts 3
- Opening and Closing a Dialogue 4
Dialogue Design
40 cards- Information Density of Prompts 3
- Open and Closed Questions 3
- Confirmation Strategies 3
- Error-Recovery Wording 3
- Persona 3
- Discoverability and Help 6
- Dialogue Flow and State Design 6
- Explicit and Implicit Confirmation 3
- Matching Confirmation to Consequence 4
- Persona and Consistency 3
- Multi-Intent and Compound Commands 3
Speech Output
33 cards- Naturalness and Intelligibility of Synthetic Speech 6
- Speech Rate and Prosody 3
- Reading Long Lists Aloud 3
- Barge-in 3
- Voice and Screen Complementarity 3
- Rate, Pauses and Prosody 3
- Difficulty of Reading Long Lists Aloud 3
- Barge-in and Interjection 3
- Multimodal Complementarity of Voice and Screen 3
- Trimming Speech Output 3
Social and Privacy Dimensions of Voice
33 cards- Social Cost of Using Voice in Public 6
- Always-On Microphones 3
- Multi-User Recognition 3
- Recognition Differences Across Populations 3
- Retention of Voice Data 3
- Felt Privacy of Always-On Microphones 3
- Multi-User Voiceprint and Account Switching 3
- Recognition Differences for Children and Older Adults 3
- Retention and Deletion of Voice Data 3
- Gender and Stereotypes in Voice Assistants 3