A11.13
Digital literacy and the access gap
Cards in this group · 4
- A11.13.1Digital literacy spans operating a device, understanding interface conventions, and judging credible information
- A11.13.2The access gap covers not just whether a device and network exist but the gap in usage quality and skill
- A11.13.3A design that assumes users have mainstream digital literacy systematically excludes low-literacy groups
- A11.13.4The literacy gap persists across generations, education, and region, and doesn't dissolve automatically as technology spreads